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Simply Business

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Reviews (20)

alright but slow

Honestly it's fine but it took ages to get my policy sorted. I sent the documents in and then waited like four days for anyone to reply, which was annoying when I needed cover for a gig. Once it was sorted it all worked, just the wait was rubbish.

Evie M.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

Sorted the public liability

I bought public liability for my decorating firm, the one thing I actually needed on the job list. I've been in the trade for decades so I knew the cover limits I wanted. The certificate came through straight after payment, no faff.

Sanjay B.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

A lot less than my old provider

Compared with what my old provider wanted for the same cover, this is a lot less each year. I run a small bakery and I'm careful with money, so the saving was the main reason I switched. The cover itself is what I needed and nothing extra I'd never use. Happy with it.

Caitlin H.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

The reminder emails

What I liked most is that they send a reminder before the policy runs out, so I never have to remember the date myself. I've been a customer for years and the renewal page is easy to follow even with my eyesight. The cover has stayed the same and the price went up only a little.

Deborah W.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

been with them for years

Been with them for years now, the renewal reminder is the bit I'd miss most if they ever stopped it. Every year before my cover runs out I get an email with the date and a link, so I just click through, check the cover still matches what I do and pay. Never once had to dig out an old policy or chase anyone.

Ben L.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

got a lifestyle cover

I got a combined policy for my small cake business, which was cheaper than I thought it'd be. The quote took like five minutes on my phone and the documents came through in my email straight after I paid. I'd probably go back to them when I need to renew.

Millie M.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

Got the liability cover in the end

I'd looked at three or four other sites first and this one had the cover I wanted for my photography work at a fair price. I went with the public liability and it arrived as a certificate on email within the hour, which I needed for a venue booking.

Rob S.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

Needed it for a tender

I needed proper public liability and professional indemnity cover because the council tender specifically asked for it. I know the insurance side reasonably well from working in the trade for a long time, so I checked the limits and exclusions myself before buying. The policy documents were clear, the limits matched what was asked for, and I had the schedule ready to upload within the hour.

Scott S.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

Took days to sort

I needed a certificate for a job so I had to buy the cover that day. The quote was fine but the policy documents didn't arrive until two days later and I had to chase them. Not great when a client is waiting.

Sam S.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

cheaper than my old broker

I'd been paying through a high street broker for my van insurance and this came out noticeably cheaper for the same level of cover, which was the main reason I switched. The comparison took about ten minutes and I could see the excess and extras before paying. Nothing hidden that I could find, and the documents came straight through as a PDF.

Mohammed H.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Still the best option for us

Verdict is it's still the cheapest way to keep our small builders firm covered. We've been with them for about six years now and the renewal is always a doddle, the reminder comes through and the new documents are waiting when I log in. Nothing has changed much, which suits me fine.

Mark M.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.7 people found this helpful

Needed cover for a new contract

I needed public liability cover quickly because a client wouldn't start work until I could show a certificate. I'd been self-employed for years and knew exactly what limit I needed, so I got a quote, answered the questions properly and bought it the same afternoon. The certificate landed in my inbox straight away and I forwarded it on before the end of the day, which was exactly what I needed.

Dev B.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Best I've found

That's about the best cover I've found for my business and I've been through a fair few providers. I know the insurance side well enough to spot a gap, and there wasn't one here, the exclusions are sensible and the limits are generous. Bought it on a Tuesday evening and had the documents by Wednesday morning.

Anne V.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.5 people found this helpful

Good value for a small firm

Verdict is it's good value for a small firm like mine, the price was lower than my last provider for the same level of cover. I had to chase one document for the renewal, which was a small niggle, but the policy itself is clear and the renewal reminder is useful. For a couple of hundred quid saved a year it's worth sticking with.

Jonathan D.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

Better than my old broker

Way cheaper than my old broker's quote for the same cover, which is why I switched. Signing up on my phone on the train took about ten minutes though, and the site kept logging me out halfway through the questions so I had to start again once.

Kirsty W.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.3 people found this helpful

fine but the claim dragged

Compared with the broker I used before, the quote came in lower and the cover limits looked about right for a small consultancy. What let it down was the claim I made last year, which took nearly three weeks with a couple of follow-up emails asking for the same invoice again. The policy itself is fine, the paperwork side was slow.

Lesley T.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

Sorted in no time

Honestly the quick part is what got me, I had my cover sorted in like ten minutes on my phone. The price was decent and the app showed everything clearly. Would use again.

Charlie B.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

professional indemnity for the consultancy

I bought professional indemnity for my consultancy, having been in the sector for years, and I know what a proper policy should look like. The limit I wanted was there and the wording covers what my clients ask about. Setting it up was simple, I did the questions on my laptop and had the documents by email the same afternoon. I've no complaints and I'd be happy to renew.

Andrew B.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

first time buying cover

I needed liability cover for my first proper freelance job, so I wasn't sure what I was doing at all. The quote asked a lot of questions but the help text explained what each one meant, which I appreciated. The policy came through fast, though I did have to upload an ID check which took a little longer than I expected.

Chiamaka L.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

cheaper than the bank

Compared to the cover my bank offered this was quite a bit cheaper and the limits were similar. The form was a bit long but I got through it. Documents arrived quickly.

Chloe H.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

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