Lemonade

I'm afraid the sign-up was rather longer than I was expecting, with several pages of questions I had to answer twice. Once I got through it the cover seemed sensible and the price was reasonable. The confirmation email did take a day or so to arrive, which I found a little unsettling.

Compared them with a couple of the high street insurers and the quote was noticeably lower for similar cover. The app is well put together and the claims bit looked straightforward from what I read. Small niggle is you can't see the full policy wording until after you pay.

Needed home contents cover quick after moving flat and the whole thing was done on my phone in about ten minutes. Price was fine, nothing to moan about, and the app is actually easy to use. Would use again.

Needed landlord insurance for a second property I'd just let out and the usual brokers wanted a lot of paperwork. Went online instead and the quote came back the same day with the cover I needed. Documents are easy to download and I haven't had to phone anyone yet.

Went for their renters cover in the end after looking at about four other options. The price was a bit higher than the cheapest comparison site showed, but the excess was lower and the cover for my laptop and bike was clearer. Setting it up took about twelve minutes on my phone. Documents arrived by email straight away, which was a nice touch.

Took out the car cover they offered and it's a decent price for what you get. Had to dig for the excess details though, they weren't obvious until I was halfway through. Nothing major but it would be nice if they were up front.

Compared three or four providers before picking this one and it came out best on value for what I needed. The policy wording is straight forward and the monthly payment is easy to set up. Got a reply to my question in under an hour via chat, which I did not expect at all from an insurer. Would go with them again.

Went with them in the end after comparing about four renters insurance options. The quote was clear, the cover matched what I wanted, and I got the policy documents straight away. Really happy with it so far, would go with them again.

Needed to insure my bike and wanted something that wouldn't cost the earth. The quote was a good deal cheaper than the others I checked and the cover covers theft which was the main thing. Paid monthly and no hidden fees that I could spot.

Compared this with a couple of other insurers and was expecting it to come out cheapest, but the premium was clearly higher than the comparison sites suggested. The cover itself seemed fine on paper, just not the bargain I'd hoped for. I also had to chase the policy documents by email before they arrived. For the money I'd expect a bit more value for the price I was paying.

Never bought insurance before so I wasn't sure what to ask. The questions on the quote page explained what each one was for, which helped a lot. My policy documents turned up in my inbox within a few minutes.

I compared them with my previous insurer and they came out a fair bit cheaper for the same level of cover, which I did not expect. The sign-up was patient and sensible and the staff answered my questions without fuss. I'm pleased I made the switch.

Needed something sorted before my first tenancy started and didn't have a clue where to begin. The app walked me through the questions and I had a policy sorted within the hour. Didn't have to ring anyone, which suited me.

Checked a few other insurers before this and this one was about £40 cheaper for the same cover on my bike. The only thing that slowed me down was the bit where they asked for my previous claims history, I had to dig out an old email. Once that was done it was quick and the cover documents came straight through.

Bought a pet insurance policy for my cat and the cover includes the vet fees I was worried about, with a clear excess and no small print surprises. Took about fifteen minutes to set up through the app. Payments come out monthly without any bother.

Honestly it was fine for a first loan. The application took longer than I thought because they asked for three months of bank statements and I had to upload them twice. Repayments come out on the right date though.

Switched over from my old insurer and this one came out cheaper than the comparison I did, which is why I went for it. The app is fine, though the claims section isn't as obvious as it could be. Still, I'd take it again.

Been with them for a few years now and the renewal this time was painless, the premium went up only slightly. The app shows everything clearly and I've got the documents saved on my phone. Would stay with them.

Bought the pet cover and what I actually liked was the monthly breakdown of what it covers. Took a few minutes to sign up on the app. Pretty happy so far, cheers.