Skip to content
ReviewAdviser
Forgot password?

countabout

countabout logo

–No score yet

Reviews (19)

needed cash fast

Needed the cash quickly to cover a deposit on a rental after my last place fell through at short notice. Filled the form in during a break at work, uploaded my payslips and got a decision before the end of the day. Money landed the next morning. Didn't have to wait around for anyone to ring me back so that was a massive relief.

Sarah W.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

compared to my old lender

Moved my loan over here from my old lender because they kept raising the rate on the account. The new deal is noticeably cheaper each month and the online account is much easier to use. The only thing I'd flag is the phone line can be slow at peak times, I waited around twenty minutes once. Otherwise no complaints.

Sarah A.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

quick but the fee stung a bit

The first thing I noticed was how fast the whole thing moved, I had a yes within the hour and the cash landed the next morning. There was an arrangement fee taken off the top that I hadn't fully clocked when I looked at the monthly figure, so I'd check the total repayable carefully. Still cheaper than the overdraft I'd been using, and they answered my one question about early repayment within a few hours.

Amy R.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

first loan and it wasn't scary

I needed a loan for my first flat deposit and had no idea how any of it worked. The site walked me through what the rate and term meant before I committed to anything. Got approved the same day and the money came through the next morning, which was fine for me. Repayments go out automatically so I don't have to remember them.

Dylan C.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

Sorted in a day

Honestly brilliant, got approved for a small loan on a Tuesday evening and the money was in my account by Wednesday lunchtime. App is easy, no phone calls needed, took about ten mins from start to finish. Would use again no question.

Liam P.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

First loan, smooth

Got a small personal loan for the first time and I was surprised how simple the form was. Took about ten minutes on my laptop and the decision came back almost straight away. The money went into my current account the same day. Easy to set up the monthly payments too.

Amber H.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Needed it for my car

Needed a loan because my car failed its MOT and the garage wanted paying straight away. Applied on the app at lunch, approved by the afternoon and the money landed the next morning. The only annoying bit was I had to upload my bank statements twice because the first photo was blurry. Repayments are easy to track though.

Mia T.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

Been with them for years

Been using them since my first loan and the process has barely changed, which I like. Sign in on the app, check the balance, and the payment reminder comes through a few days before it's due. The one thing I'd like is a longer window to change the payment date, because mine is always the 28th and it's tight. Otherwise I've had no problems.

Janet H.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

Needed it for the boiler

I needed it when the boiler packed up in January and I had no savings to fall back on. I've been using countabout on and off for about six years now and it has always been reliable. The repayments come out on the day they say they will. The app could be a bit clearer about the early settlement bit, took me two calls to work it out.

Judith F.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

Very satisfied with the loan

I am very satisfied with the loan I took out to help with the house repairs. The process was clear and the staff explained each step, which I appreciated. The money arrived in my account promptly and the monthly payments have been easy to manage since. I would not hesitate to use them again.

Carol K.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

clear terms and quick payout

Stick with this one if you already know what you're looking at, because the fixed rate and total repayable are shown before you hit apply. I've taken out a few personal loans over the years and this was the cleanest process I've used. Payout hit my current account the next working day. No surprises on the statement afterwards, which is what I want from a lender.

Rob C.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Reliable as always

Been a customer for years and it's still the same. Applied again last month for a top up and it was approved within the hour. Repayments go out without any fuss and the statements are easy to find in the account.

John T.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Better than my bank

Compared with going to my bank for a personal loan this was quicker by miles. The bank wanted branch visits and weeks of paperwork. Here I did it all from my phone on the bus and had an answer before I got home. Only niggle is the email confirmations land in spam so check there.

Claire F.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Got the loan on my phone

Took a small loan to cover my phone bill and some stuff for uni. Did the whole thing on the app while waiting for the bus. Approved in minutes and the cash hit my account the same day, no faff.

Thomas A.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

better rate than my last one

Compared with the loan I had through my bank this one has a lower rate and the monthly payment is a bit less. I've been a customer for a few years and I'd say the app has got better over time. Support took a while to reply to one query, about three days, but the answer was helpful when it came. Would go with them again.

Amira B.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

Took ages to hear back

I looked at three lenders before picking these and the rate was about the same as the cheapest. The application itself was fine but I had to upload a payslip twice because the first one didn't go through. Then it took nearly two days before anyone got back to me about the missing bit. The money did arrive when they said it would, so no real complaint there.

Louise S.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

Proper quick personal loan

Took out a personal loan through the app, the fixed rate and term are shown clearly before you apply. Approval came back in under an hour and the cash hit the account the next working day. Repayments come out by direct debit, no surprises.

Craig C.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

way better than the overdraft

Compared it to my bank overdraft and this is miles cheaper for what I needed, the fees on the overdraft were killing me. Applied on the app late at night, approved first thing in the morning and the money was in by the time I woke up. Repaying through a fixed monthly amount so I know exactly where I stand and I don't get charged random fees for going over. Easy.

Charlie D.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

A loan for the car

I took out a loan to replace our old car and the process was very straightforward. The application took a little while to fill in but the approval came through the same afternoon. Money arrived promptly and the repayment schedule was clear.

Margaret D.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

Write a review of countabout

Share your own experience to help other customers. Your review is published under your name.

Rate countabout from 1 to 5 stars
Ordering
Service
Price
Delivery
Would you buy from countabout again?

At least 40 characters.

Details

Contact information

countabout categories

Finance | Savings

Page statistics

Is this your company? Claim this listing