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90%Would buy again

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This score is based on 20 real reviews

Reviews (20)

Needed a vitamin d check

I needed a vitamin d check because my doctor wanted to know my levels before starting a course of tablets. I looked at a few other places first, some were much pricier and one wanted me to sign up to a subscription. This one was straightforward, the kit came quickly and the results were clear. Nothing complicated about it.

Hayley R.
1 person found this helpful

Needed a quick sti check

needed a quick sti check after a dodgy week lol. booked online at like midnight and they had a slot the next morning. really easy, no awkward questions, nurse was nice. results on the app in a couple of days. would def go back

Laura S.
1 person found this helpful

results came back fast

The results came back in the app in about three days which was quicker than I thought. Kit was easy to use, just one finger prick and a card to post back. The only annoying bit was the postage label took ages to print on my printer, not really their fault though.

Liam F.
3 people found this helpful

Better than the walk in place near me

way better than the walk in place near me which had a massive queue. booked here and was in and out in like 15 mins. no faff at all. would do again

Shannon T.
1 person found this helpful

Checked a few before picking this one

Looked at a couple of other home test sites before I went with this one, mostly because they had the same panel for less. This one was a bit more expensive but the booking was easy and the clinic was close to work. The results took longer than I'd have liked, around six days, and I had to ask once what was happening.

Muhammad B.
1 person found this helpful

Used it for years, mostly fine

I've been using the home cholesterol test from them since they first started. Ordering the kit has always been painless and it arrives in a plain box with the return pack. Recent kits have taken longer to get, about a week and a half, and the results came through with no explanation, which left me wondering if I should ring my gp. Still reasonable value, just not as slick as it was.

Stephen P.
1 person found this helpful

Quick and no fuss

Went with the vitamin D finger prick test because a mate swore by it. Booked online and the kit arrived quicker than I expected. Results took about four days to show up in my account, which was fine. Price is a bit steep for what it is but you're paying for not having to sit in a waiting room.

Scott M.
3 people found this helpful

a sound service on the whole

I would say this is a sound service, though the booking page took me a while to work through as I am not especially quick with websites. The kit came sealed and clearly labelled, and the instructions were easy enough to follow. My results were sent to my account after about five days, which I thought was reasonable. Their helpline was pleasant when I rang with a question, though I did have to wait a few minutes to get through.

Margaret R.
2 people found this helpful

Sorted, done in a week

Ordered the thyroid test on a Monday, kit arrived Wednesday, posted it back Thursday. Results were in the app by the following Tuesday. Didn't have to speak to anyone which suited me fine.

Callum N.
4 people found this helpful

Would not use them again

I've had a fair bit of experience with home blood test kits and this one fell short. The kit arrived fine but the sample tube was faulty and I had to order a replacement and repeat the finger prick. Customer support was slow to reply and when they did it took two emails to get a refund on the first kit. I'd go somewhere else.

Claire M.
1 person found this helpful

sorted quick

Used it for a quick test before a holiday and it was sorted in a few days. Booking was easy on the app. Probably would've gone to the chemist if it was closer, not gonna lie.

Amy D.
1 person found this helpful

not worth the wait

Honestly I wish I'd gone to my own surgery instead. I've used this service a few times over the years and this latest test took almost three weeks to come back, and when I rang they just said it was being reviewed. The kit itself was fine but the waiting left me anxious for days. I expected better after all these years.

Janet C.
12 people found this helpful

Picked this one over the rest

Compared three home test sites before I picked this one, and the prices were close but this had the widest range. Sign up took about five minutes and the kit showed up the next morning. Really happy with it.

Sana M.
1 person found this helpful

Cheaper than the clinic but slower

Compared it with going private at a clinic and this was cheaper by quite a bit. The kit was fine, arrived in a few days, but the results were slow to come through and the return postage was a bit of a faff. You get what you pay for I suppose.

Katie L.
1 person found this helpful

Booked the clinic on my phone

Booked the clinic slot on my phone during my lunch break, took about two minutes. Went in the next morning, ten minute wait, all fine. Only niggle was the results took a bit longer than the app said, around five days.

Jamie C.
1 person found this helpful

Knows what it's doing

I've been testing with this company for a while and it's clear they know their stuff. The kit I used this time was well packed and the instructions were clear, with a helpful note on keeping the sample at room temperature. Results were sent with a plain english summary and a note on which markers were slightly outside range. Solid service.

Joanne K.
1 person found this helpful

Needed results for my thyroid

I needed results for my thyroid check and wanted something quicker than the nhs wait. Compared a few providers and this one had the test I needed at a fair price with a clear turnaround time. The kit arrived promptly and the instructions were very clear. The results came back in four days with a short summary, which was exactly what I wanted.

Sarah P.
0 people found this helpful

kit arrived quick and easy to use

Bought the iron and ferritin finger prick kit a couple of months back and I've used them a few times now. Ordered on a Friday and it turned up the following Tuesday, which is pretty normal for them. The instructions are clear and the lancet thing doesn't hurt much. Only niggle is the box is bigger than it needs to be but that's about it. Results were in the app within a few days so I'd use them again.

Gemma A.
1 person found this helpful

Needed it for the pill

I needed a fertility hormone check before going on the pill again and didn't want to wait weeks for a GP slot. Price was fair for a test you can do at home and the kit came quickly. Pay once, no subscription, which is what sold me.

Claire D.
1 person found this helpful

way better than the gp route

Compared it to waiting weeks for a gp appointment just for a basic check and this was dead quick. Booked online, went to the clinic on the high street, done in ten minutes. Results on the app the next day. Would do it again.

Alfie O.
3 people found this helpful

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About Walk-In Lab

Walk-In Lab is a UK provider of at-home and walk-in blood testing services, offering a range of health and wellness tests that customers can book online. Customers can choose a test, book a time, and attend a clinic to have a sample taken by trained staff, with results returned through a secure online portal. The company focuses on giving people direct access to laboratory testing without needing a referral from a GP.

Its tests cover areas such as general health, vitamins and minerals, hormones, and nutrition, and many customers use them to track their diet and wellbeing over time. The service is aimed at individuals who want to understand their own health data and make informed decisions about diet and lifestyle.

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