89%Would buy again
I bought the monthly consultation package in January and have used the calls every month since, usually with the same coach. The calls are unhurried and the coach gives practical suggestions rather than lectures. The price is fair for what you get, and I've been able to keep track of my progress without much effort, which is exactly what I wanted.
Read moreSigned up last week and the first plan took a while to show up, which was annoying as I'd paid already. Once it arrived it was fine, the recipes are easy enough. I'd have liked a quicker reply when I asked how to change my start date.
Read moreI needed something that would work around my shifts at the hospital, where I'm on nights half the time. I'd tried two other calorie apps and they were fiddly to log on my phone with my hands full. This one let me plan the week in one go and the meal planner tool just works. Signing up took about ten minutes and the plan arrived the same afternoon. Haven't had to rethink my food every week since.
Read moreStill a good service after two years, and I'd happily carry on. The weekly plan arrives when it should and the portions are about right for me. The only thing that bugged me this time was the app being slow to update my preferences, but it sorted itself out after a day.
The weekly check in call with a coach is the bit I'd keep if I had to choose. Mine was always on time and the coach remembered what we'd talked about last week. The app itself is a little clunky to navigate and it took me a while to find where to change my plan, so I'd want that sorted.
I'd been paying for a personal trainer and it worked out a lot more than this. The plan here does a similar job for a fair bit less each month. Signing up took about ten minutes and the first week's plan came on time. Slight niggle that the price goes up after the introductory period.
I bought the low FODMAP starter plan because I've had IBS for years and know the elimination phase well. The recipes are sensible and the substitutions listed are accurate, which isn't always the case. The only thing I'd change is the portion guidance, which I found a bit generous for my needs.
I tried the big calorie counting apps first and found them fiddly. This one has a simpler layout and the coaching messages are less preachy. The sign up took a while because I had to verify my email twice, but once I was in it was fine.
Been a customer for a good few years now, mostly for the meal plans. The plans have changed a bit over time and the recipes have got better rather than tired. Delivery has been reliable apart from one week when a box turned up a day late, which was annoying but got sorted without fuss.
Share your own experience to help other customers. Your review is published under your name.
smileie is a UK-facing online retailer focused on diet and health products, offering supplements and wellness items for everyday use. The brand presents its range through its website, where customers can browse categories and buy products directly. Its catalogue centres on nutrition and wellbeing rather than general lifestyle goods.
smileie operates primarily as an e-commerce business, with its products sold and shipped from its own online store. Its customers are people seeking practical dietary and health support who prefer to shop from home.
