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89%Would buy again

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This score is based on 19 real reviews

Reviews (19)

Went with the online option

I compared a couple of clinics near me before going for the online consultation with this one. Booking was simple and I got the appointment in the same week, which the clinics couldn't match. The doctor took time to go through my family history and my current meds. The only thing is the follow up notes arrived as a PDF that didn't open well on my phone.

Kayleigh C.
1 person found this helpful

Kept coming back for the reviews

I came to them after my husband's heart scare, needing some help with cooking and portions that suited us both. Ive been a customer for a couple of years now. The review calls are regular and the team remembers our details. Only niggle is the reminders are sent by post sometimes, which arrives late.

Rosemary P.
0 people found this helpful

Bit slow to reply

Signed up for the nutrition chat service and the setup was fine. Had to wait about three days for a reply to my first question though, which was annoying when I was trying to get started. Once they did reply it was helpful.

Paul B.
1 person found this helpful

really good actually

Honestly this was great, booked in on the app in like two mins and the nutritionist was sound. Got my plan the same day, easy to follow. Would use them again, cheers.

Dylan W.
0 people found this helpful

12 week programme follow up

I signed up for the 12 week weight management programme with the monthly check ins and the first month was solid. The coach picked up on my shift pattern straight away and tweaked the meal timing. Only niggle is the reminder emails land a bit late so I've had to set my own alarms.

Sarah W.
0 people found this helpful

the handouts were brilliant

The first thing I noticed was the printed meal planner they posted out with a little checklist on the back. I've never had anything like that from a nutrition service before. Signing up took about ten minutes and the first consultation was exactly what I needed for a total beginner like me. Feeling more on top of things already.

Laura B.
0 people found this helpful

Better than the gym coach

First time using anything like this, and I was surprised how much better it felt than the personal trainer I'd tried before. The sign up was quick and the sessions felt much more about my actual life than about getting me to lift heavier. Really glad I went for it.

Aisha L.
1 person found this helpful

needed a referral for my knee

I needed a referral for physio plus some dietary advice around my weight, so this seemed like a sensible one-stop option. I know a fair bit about nutrition already, so I was looking for practical detail rather than generic tips. Booking was fine, although the referral letter took a few days to show up. The advice on protein timing was good, and I've already adjusted my routine.

Jonathan B.
2 people found this helpful

Better value than the others

I tried a few different nutrition coaching options before picking this one, and the price was lower than most of them for what you get. Sign up was quick and the sessions run exactly to time. The coach asked sensible questions about my training and sleep rather than just handing me a meal plan. Glad I went with it.

Kamil D.
1 person found this helpful

needed something quick

I needed something I could sort out without a GP appointment because my shifts are all over the place and I can never get to the surgery in time. Signed up on my phone during my lunch break, which was dead easy. Only thing is the reminder emails are a bit much, I got three in one day. Otherwise it did what I needed.

Noah B.
0 people found this helpful

needed help with my blood sugar

My GP suggested I look into some structured help with my blood sugar and eating, and I wanted something I could afford for the long run. The sessions aren't cheap but they're fair for the length of time you get. Sign up was a bit long winded with all the forms, and I had to chase one referral letter. Still, good value for what I got.

Sarah B.
1 person found this helpful

Worth the money in the end

Would happily go back to them. I looked at a few other clinics and online services before picking this one, and the price was about the same but the consultation felt much less rushed. The booking took a couple of emails to sort out my preferred time, which was a bit annoying, but once I was in the appointment everything was clear and the advice made sense for what I actually eat day to day.

Nicola C.
1 person found this helpful

Been using them for years

I've been with this service for about six years now and it's never let me down. Renewing each year is straightforward and the advice has changed sensibly as my health has changed. Consultations are always on time and the notes are clear afterwards. Only been a customer this long because it keeps working for me.

Jonathan C.
2 people found this helpful

bought the initial programme

I went for the starter programme after comparing a few options, mostly because the others wanted a long contract and this one didn't. Signing up was quick and the welcome materials came through the same day. The coaching calls were held at times I could actually make, and the person I spoke to remembered what I'd told them last time, which I didn't expect. Really happy with it so far.

Natalie W.
1 person found this helpful

very pleased with the support

I was a little unsure about trying an online service at my age, but the staff were patient and explained everything without making me feel silly. The booking process was clear and the follow up calls came exactly when they said they would. I'd say it's been a good experience from start to finish.

Kathleen D.
2 people found this helpful

pricier than the rest

I'd picked this one because it came up first, but the same kind of consultation was a fair bit cheaper with two other places I looked at. The advice was reasonable enough. Just felt like I was paying for the name.

Nathan P.
1 person found this helpful

quick and sorted

Booked a follow up on my phone during a lunch break and the slot came through straight away. Spoke to the nurse, got the updated plan emailed within the hour. Nice and simple.

Muhammad D.
2 people found this helpful

blood test results

Booked the blood test and nutrition review package and the sign up was smooth, the form asked the right questions without being a slog. The results came back with a clear breakdown and the dietitian went through them on the call without rushing. Really pleased with how the whole thing was run.

Rachel W.
1 person found this helpful

Not as good as the app

Honestly the app I used before was way easier to navigate. This one needs you to log in on the website for everything. The advice itself is fine though, just a bit clunky getting to it.

Imogen K.
1 person found this helpful

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About Rob Keller

com. The site brings together his advice on nutrition, weight and everyday wellbeing for readers who want an accessible, evidence-minded starting point. His work is aimed at the general public rather than at clinicians, and it is presented as information rather than as a medical service.

The content is delivered online, so readers can explore it at their own pace and return to it as their questions change. Readers who are considering a change to their diet or health routine can use the material as background before speaking to their own GP.

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Diet & health | Fitness

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