85%Would buy again
I needed something for work because phone calls in the open plan office were becoming impossible. I'd never had any kind of hearing support before, so it was all new to me. The fitting was thorough and the staff were kind about my questions. Pleased with how it has gone so far and the team checked in after a week.
Read moreNot impressed with how long my warranty claim took. I sent the paperwork in March and heard nothing for three weeks, then got told a form was missing that I had already sent. Eventually sorted but it was a faff for something that should be simple.
Read moreThe price for the rechargeable aids was noticeably lower than what I'd seen at the high street, and that was the main reason I went with them. Signing up was easy enough, though the booking page kept timing out on my phone so I ended up using the laptop. The fitting itself was done properly by a qualified person who took their time. Had a bit of a wait for the follow up appointment slot but…
Read moreI needed something for work because phone calls in the open plan office were becoming impossible. I'd never had any kind of hearing support before, so it was all new to me. The fitting was thorough and the staff were kind about my questions. Pleased with how it has gone so far and the team checked in after a week.
Looked at four or five places before settling on Hear-Better, mostly on price and whether they'd let me speak to someone properly. Their hearing check was booked in minutes and the person who did it actually explained every step. Felt looked after.
Compared with my old aids these are miles clearer in noisy pubs, which is the thing I cared about most. I've spent years knowing the tech and these hold up well against the premium makes. Battery life is decent and the charger case is solid.
Compared with the big brands I looked at, this was much cheaper for the same functions. Sign up took minutes and the aids turned up well packed. I've had them a couple of months and I'm pleased with the sound.
I used to go to the high street chain for my aid checks and this beats it by a mile. The follow up appointments are booked around my schedule without me chasing anyone, and the adjustments have been spot on over the years. I've been a customer for about eleven years now and have never had a reason to leave.
Good value for a proper fitting with a qualified person doing it. The aftercare booking was easy and the reminder texts actually helped. I would go back for the annual check.
My husband stopped hearing the television properly and it was driving us both mad. We started looking after his GP mentioned a few options. The team were patient with him and the trial period let him try things at home.
Bought the rechargeable pair and they charge quickly overnight. Setting them up through the app took a couple of minutes and the connection to my phone is reliable. Nothing has gone wrong yet and the sound is clear on calls.
Quick one from my phone, these beat my old set by a mile. Compared to the cheaper ones I tried first, the sound is way more natural and they don't whistle. Booking the fitting was easy too. Will definitely be coming back.
I needed help because the ringing in my ears had got worse and was keeping me up at night. I'd never been to anyone about it before, so this was my first time. The consultation was thorough and they gave me a few sound options to try at home. Nice and calm throughout, though the follow up took a while to book.
These are the best value I have come across for the level of support. The aftercare calls are useful and the adjustments are quick. Would happily pay for them again.
Honestly really happy, booked a test online on Monday and was seen Thursday. Quick on the phone and the app shows my results so I can check them on the bus. Only thing is the parking near the clinic is a pain but that's not their fault. Would go back.
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com that presents its hearing-focused products to consumers. The company's range centres on hearing support, offering products intended for people who want to look after their hearing and everyday listening comfort. Its customers are mainly adults who are concerned about changes in their hearing and who prefer to research options online before buying.
The brand sells primarily through its website, where product information and ordering details are set out for UK customers. com can read about the intended uses of each product before deciding whether it suits them.
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