85%Would buy again
I needed something for work because phone calls in the open plan office were becoming impossible. I'd never had any kind of hearing support before, so it was all new to me. The fitting was thorough and the staff were kind about my questions. Pleased with how it has gone so far and the team checked in after a week.
Read moreNot impressed with how long my warranty claim took. I sent the paperwork in March and heard nothing for three weeks, then got told a form was missing that I had already sent. Eventually sorted but it was a faff for something that should be simple.
Read moreThe price for the rechargeable aids was noticeably lower than what I'd seen at the high street, and that was the main reason I went with them. Signing up was easy enough, though the booking page kept timing out on my phone so I ended up using the laptop. The fitting itself was done properly by a qualified person who took their time. Had a bit of a wait for the follow up appointment slot but…
Read moreBought a pack of replacement wax guards for my existing aids. They arrived fine but the packet was a different size to what the listing showed, so I had to rummage about for the right ones. Pricey for what you get.
The price was lower than the high street, which is why I went with them. Took about a week to get the appointment confirmed though, and I had to chase once.
I was surprised that the fitting appointment ran close to two hours, which I did not mind at all. The aids themselves are comfortable enough though I do still find them a little fiddly to put in.
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com that presents its hearing-focused products to consumers. The company's range centres on hearing support, offering products intended for people who want to look after their hearing and everyday listening comfort. Its customers are mainly adults who are concerned about changes in their hearing and who prefer to research options online before buying.
The brand sells primarily through its website, where product information and ordering details are set out for UK customers. com can read about the intended uses of each product before deciding whether it suits them.
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