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80%Would buy again

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This score is based on 10 real reviews

Reviews (10)

Hearing aid fitting was fiddly

The fitting appointment itself was lovely and the audiologist talked me through everything, but the follow up adjustments took three visits in total. Booking the second one was a bit of a wait too, which was the only niggle really.

Jacqueline S.
10 people found this helpful

booked a basic test online

Booked a basic test through the site on my lunch break, which was easy enough. The confirmation email took a while to arrive, so I rang them to check. The test was quick and the person explained what the numbers meant.

Archie J.
3 people found this helpful

The app kept logging me out

The first thing I noticed was the app kept logging me out every time I tried to see my results. I had to phone in to get them sent through. Once I had them the info was clear and the appointment itself was fine.

Agnieszka P.
5 people found this helpful

A sound service from start to finish

This is a dependable place for hearing care and I'd say that's the main thing. Booking was straightforward and I had my check on the day they gave me. The audiologist took her time with my questions about background noise, which mattered to me. Good value for what you get, and I've recommended them to two of my friends.

Harjit J.
3 people found this helpful

A careful and thorough service

This is a careful and thorough service and I'm glad I went with them for my hearing. The clinic was calm and the audiologist went through each result with me properly. Nothing rushed and I left feeling well looked after.

Helen M.
0 people found this helpful

Way better than the high street option

Compared to the chemist hearing test I had years ago, this was far more thorough and nobody rushed me through it. I've been using them since 2019 and the follow up calls about my aids are always on time. Would go back again.

Rachel M.
17 people found this helpful

Needed something after my wife nagged me

My wife kept saying I was turning the telly up too loud so I finally booked a check. Long time customer now and they've never let me down. Simple to sort out and the staff are patient with old fellas like me.

Ian C.
2 people found this helpful

Needed a check after the ear infection

After a bad ear infection that wouldn't clear I needed someone to look properly. The booking process was fine but getting a callback to confirm the slot took three days, which was frustrating when I was in pain. Once I got seen the advice was sensible and useful.

Kerry T.
0 people found this helpful

Booked the full hearing assessment

I booked the full hearing assessment in the spring, which I'm told is the most thorough one they offer. The audiologist was very courteous and explained everything clearly. The appointment itself ran a little over and the letter with my results took longer to arrive than I'd hoped, but otherwise it was a good experience and I'd happily return.

Margaret R.
1 person found this helpful

Tried a few places before settling

I checked three other clinics before picking this one and they were a bit cheaper on paper. Once I got booked in the appointment was solid and the audiologist actually listened. The price is higher than some places though, so it's not the cheapest option around.

Thomas M.
1 person found this helpful

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About Audien Hearing

Audien Hearing is a UK-based brand that sells hearing aids and hearing care products directly to customers online. Its range covers rechargeable and discreet in-ear devices designed for everyday listening in a variety of environments. The company is aimed at adults who notice a gradual loss of hearing and want an alternative to traditional clinic-based fitting.

Audien Hearing supports customers through its website, where people can find product information and get in touch with its team for guidance before buying. The brand is known for offering devices that people can set up and adjust themselves without a visit to an audiologist.

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