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89%Would buy again

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This score is based on 18 real reviews

Reviews (18)

chauffeur for my daughter's wedding

We booked a chauffeur car for my daughter's wedding and I'm pleased to say it went off beautifully. The driver arrived early, was smartly dressed and very patient with the bridesmaids and their dresses. The car was pristine and the ride was gentle throughout. We were told the price up front and it matched the invoice exactly. Thoroughly recommend them for any special occasion.

Marion B.
1 person found this helpful

Cheaper than the big app

Compared to the big ride app I used before, these came out a fair bit cheaper for the same trip into town. I've been a regular for a good while now. The one niggle is the wait at peak times, which can stretch to twenty minutes. Otherwise the cars are clean and the drivers know the roads.

Reece K.
1 person found this helpful

Cheaper than the big ride app

These came out a fair bit cheaper than the big ride app I usually use for the same trip into town, which is what made me try them. I'd also looked at a local firm but they wanted a deposit and wouldn't tell me the fare up front. The car turned up on time, clean inside, and the driver knew the quickest way round the roadworks. Nothing to complain about, just a good run.

Claire F.
1 person found this helpful

driver went the wrong way and was slow to respond

I booked a transfer to the airport and the driver took a long detour that added to the fare, and when I messaged to ask about it the reply took most of a day. The car itself was clean enough. I'd expect a better response when there's a question about the route. Not a terrible ride, but it left me frustrated.

David S.
1 person found this helpful

needed a car for a funeral

We needed a car for my uncle's funeral with short notice and a family member who can't walk far. Had to ring as the online form kept timing out, and it took a couple of tries to get through. The car itself was fine and the driver was kind, but the price was a bit more than I'd have paid elsewhere for the same run. Got the job done in the end.

Jonathan T.
0 people found this helpful

Great service, book them

Best private hire I've used in ages, would book them again. Booked on the app while waiting for a meeting to finish, took about a minute. Driver was at the kerb when I came out, car was spotless and the ride was quick. Price was fair for the distance. Pick-up on time, drop-off on time, no drama at all.

Aaron A.
1 person found this helpful

airport run on the regular

Used the airport transfer booking to get to Stansted for an early flight and it was spot on. Booked the day before through the site and got a text with the driver's name. Car was at the door twenty minutes early. Same firm I use every month now.

Matthew B.
1 person found this helpful

cheaper than the taxi rank

Compared with the taxi rank outside the station, these came out noticeably cheaper for the same run into town. Booked in advance and the fare was quoted upfront. The car was clean and the driver got us there without any detours. Good value for a regular trip.

Martin S.
2 people found this helpful

driver was lovely and quick

the driver was lovely and the car was super clean, didn't expect that for a quick cab home from uni. booked in like two taps on the app. got picked up in under five mins which was mad. price was fine for the distance. would use again, got me home safe

Rebecca G.
1 person found this helpful

Does the job, bit of a wait

Good enough for a Friday night airport run. Booked it the day before and got a confirmation text, which was handy. The car showed up about ten minutes after the time I'd been given, so I was stood outside in the cold for a bit, but the driver was polite and got me there in plenty of time for my flight.

Rhys H.
0 people found this helpful

Booked a hen do minibus

Booked a minibus for a hen do and the whole thing was easy to set up on the site. The price came in around what I'd budgeted, which was a relief. The driver got us there on time, but the seats were a bit tight for six of us with bags. It was fine on the night though and everyone had a good time.

Freya G.
9 people found this helpful

Would book them again without thinking

I would book them again without a second thought, they were excellent on our recent trip to the coast. The booking was easy to arrange over the phone and the confirmation came through promptly. The driver was courteous, took care with our cases and drove sensibly. The fare was reasonable for the distance travelled. A very dependable service.

Jean H.
2 people found this helpful

needed a car for my mother's care visits

I needed a reliable car to take my mother to her appointments each week, as she no longer drives. The team arranged a regular booking that suited her hospital times without any fuss. Drivers are patient and help her in and out of the car safely. The fare is fair for what it is. I am grateful for the care they show.

Patricia M.
5 people found this helpful

Same driver every time now

What I like most is that I've had the same driver for the school run for almost two years now, and they always know which gate to pull up at. Booking is simple, I just tap my usual pick-up and it's done. The cars are always clean and the drivers are polite with the kids. The price has crept up a little over time but not unreasonably. Very reliable for us.

Julie O.
2 people found this helpful

Pickup time is set when you book

Booked the same run to Stansted a few times now. The site lets you set pickup and flight number when you book, and the driver always tracks the flight so he's there when you land. Fares are the same every time I check. Know what I'm after with these so no surprises.

Andrew P.
1 person found this helpful

Better than the usual minicab firm

Having used the local minicab firm for years, I was rather surprised by how much smoother this was. The booking was taken promptly and the car arrived on time for our trip to the airport. The driver was courteous, helped with the luggage and kept the vehicle immaculate. A pleasant experience throughout, and I shall be using them again.

Peter T.
1 person found this helpful

Booked for my sister's funeral

I'm afraid we needed a car for my sister's funeral with very little notice, so I did not have time to shop around. I rang the office rather than using the site, and the lady who answered was very kind and sorted everything within the hour. The car came a little later than I had been told, which was a shame on the day, but the driver was patient and courteous throughout, and the price was fair.

Jean R.
1 person found this helpful

booking was a bit clunky

Been using them for a while now and the rides are generally good. The booking page was a bit clunky on my phone, I had to log in twice before it would take my card. Driver was on time and the car was tidy. Still a good option for the price.

Bradley F.
5 people found this helpful

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About VIP Cars

com. The company offers a range of car services aimed at drivers who want their vehicles handled with care and convenience. Its website lets customers book and manage services without needing to visit a garage in person.

Customers of VIP Cars are private motorists looking for dependable servicing and car care. The brand is known for presenting its services clearly online, so customers can see what is offered before they book.

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Car services | Car rental

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