89%Would buy again
Had to get a van for a removal job in Birmingham and the lad I rang had one free from Friday. Booked it on my phone in the car park, took about five minutes. Paid, got the confirmation and collected it Friday morning, all the paperwork was already done so I just showed my licence and went. Brought it back Sunday, nothing to report. Quick and simple, exactly what I needed.
Read moreBooked the people carrier for my sister's wedding weekend. I'd looked at a couple of the big names and some local firms before settling on these, mainly because the price for the seven seater was lower. The car itself was clean and drove fine. The only thing was the booking confirmation took a while to arrive, so I rang to check it had gone through.
Read moreThey're my go to for a car when mine is off the road, and I've been using them since well before the website got its new look. The verdict is that they're reliable and the cars are kept properly. Booking is a bit slower than it used to be because the form asks more questions now, and I'd like the confirmation to come through sooner. Otherwise I've had no complaints in all that time.
Read moreCompared to the big branded firms at the airport, this has always felt less hassle for us. We've hired from them for about eight years now, mostly for the Scottish trips. The pickup desk is quick, the cars are kept well and the prices haven't crept up like they have elsewhere. Very reliable.
Booked a small automatic for a few days in Manchester after comparing four or five firms. This one came out cheapest once the fees were added up. Collection was easy and the car was clean, with the mileage about right for what I'd paid for. Nothing to grumble about.
Had to get a van for a removal job in Birmingham and the lad I rang had one free from Friday. Booked it on my phone in the car park, took about five minutes. Paid, got the confirmation and collected it Friday morning, all the paperwork was already done so I just showed my licence and went. Brought it back Sunday, nothing to report. Quick and simple, exactly what I needed.
I needed a car for the first time to drive my nan to her hospital appointments across town, and I had no idea what I was doing. Signing up was easy enough and the confirmation email told me exactly what to bring. The car was waiting where they said it would be and the staff talked me through the paperwork without making me feel daft.
Way cheaper than the big brands I usually check on the comparison sites. Booked a little Fiesta for a weekend and it was just sorted, no faff. Car was fine, no complaints.
I needed a van for moving house and had never hired anything before, so I was nervous about it. The booking form asked a lot of questions but the team on the phone talked me through it. Collection was on time and the van was fine. Felt looked after throughout.
Compared with the firms at the airport, this was far less of a rigmarole to collect from. I had booked a family saloon for a few days in Wales. The staff were patient with my questions about the return procedure and the car was in good nick. A pleasant arrangement all round.
Way better than the big names at the airport, honestly. Didn't have to queue for ages and the car was just there. Got a little Polo for a city break and it was spot on.
I have hired a Vauxhall estate from them more or less every spring for a long time now. The car is always reasonably new and the branch staff know my name. Once I had a problem with a tyre and they sent someone out within the hour. Sensible prices and dependable service, which is all I want.
The first thing I noticed was that the car came with a sat nav already loaded with the postcodes I'd put in, which saved me faffing about on the drive home. I'd compared three or four firms before settling on them, and the price was the lowest by a fair margin. Only niggle was the fuel policy wasn't explained as clearly as I'd like, but it all went smoothly.
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com, offering customers the means to book a vehicle for personal and business journeys. The company focuses on keeping the hire process simple, with customers able to reserve a car online and collect it without navigating complicated paperwork or unexpected terms. Its customers are drivers who want a straightforward rental experience, whether for a short trip, a holiday or a temporary replacement while their own vehicle is unavailable.
The business presents itself around clear pricing and an uncomplicated approach to hiring a car, which is reflected in how the website is organised for booking and enquiries. Information about specific vehicles, collection arrangements and the terms of hire is set out on the company's website for prospective customers to review before they commit.
