89%Would buy again
Had to get a van for a removal job in Birmingham and the lad I rang had one free from Friday. Booked it on my phone in the car park, took about five minutes. Paid, got the confirmation and collected it Friday morning, all the paperwork was already done so I just showed my licence and went. Brought it back Sunday, nothing to report. Quick and simple, exactly what I needed.
Read moreBooked the people carrier for my sister's wedding weekend. I'd looked at a couple of the big names and some local firms before settling on these, mainly because the price for the seven seater was lower. The car itself was clean and drove fine. The only thing was the booking confirmation took a while to arrive, so I rang to check it had gone through.
Read moreThey're my go to for a car when mine is off the road, and I've been using them since well before the website got its new look. The verdict is that they're reliable and the cars are kept properly. Booking is a bit slower than it used to be because the form asks more questions now, and I'd like the confirmation to come through sooner. Otherwise I've had no complaints in all that time.
Read moreGood value for what you pay, and the car was there when they said it would be. Booked a small hatchback for a week in Cornwall through the site and paid less than I expected to. Pickup at the branch took about ten minutes, the paperwork was clear and nobody tried to upsell me on insurance at the desk. Would use them again for a trip like that.
Having hired from a few firms over the years I could tell straight away that the insurance options were laid out properly, which is the bit most people get wrong. The price was fair for what you get. I did have to chase them once about the deposit refund, but they got back to me within a day.
Needed a car at short notice after mine went in for repairs. Booked on my phone in the car park and it came up straight away. Pickup was dead on time and the car was ok. Only small thing was the fuel gauge was a bit off, bit of a faff to check.
The detail that struck me most was that the sat nav was already set up and working when I collected the car. I'm not a natural with technology so this was a relief. The rest of the process was straightforward and the price was reasonable for a week in the Lake District. The only thing I would mention is the return checks took slightly longer than I expected.
They're my go to for a car when mine is off the road, and I've been using them since well before the website got its new look. The verdict is that they're reliable and the cars are kept properly. Booking is a bit slower than it used to be because the form asks more questions now, and I'd like the confirmation to come through sooner. Otherwise I've had no complaints in all that time.
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com, offering customers the means to book a vehicle for personal and business journeys. The company focuses on keeping the hire process simple, with customers able to reserve a car online and collect it without navigating complicated paperwork or unexpected terms. Its customers are drivers who want a straightforward rental experience, whether for a short trip, a holiday or a temporary replacement while their own vehicle is unavailable.
The business presents itself around clear pricing and an uncomplicated approach to hiring a car, which is reflected in how the website is organised for booking and enquiries. Information about specific vehicles, collection arrangements and the terms of hire is set out on the company's website for prospective customers to review before they commit.
