Motoring Assistance

I have been with them for over a decade and I have never had cause to look elsewhere. Renewals have always been straightforward and the price has stayed sensible from year to year. The one time I rang for a recovery, the operator was calm and kind.

I took out their breakdown cover for the old estate car last spring, mainly because my wife worried about it stranding us on the motorway. The sign up was quick and the policy documents arrived by email within the hour. The cover has not been needed yet, so I cannot speak to a call out, but the paperwork was clear.

Compared with the cover I had before, this one was clearer and more to the point. I renewed online and the reminder email came in good time. The recovery when I needed it was prompt.

I needed roadside cover for the works van after a string of call-outs on a job in Leeds, and I was sick of paying per visit. The policy covers the van and the trailer, which is what I was after. Signing up took about ten minutes on the site and the confirmation came through straight away. Everything I need to know about the cover is on one page, which saves a lot of hunting around.

We bought their breakdown policy for our motorhome before a trip to the Lake District, which we had not used before. The cover was set up in a few minutes and the paperwork arrived promptly. Our one call out was for a battery problem near Kendal, and the recovery crew were patient and polite with a nervous pair of pensioners in a big vehicle. They got us going again within the hour and I would not hesitate to renew.

I manage a small fleet of company cars and I was looking for a provider that could handle a few vehicles on one account. Setting up the fleet cover took one phone call and a spreadsheet of registrations. The account manager sent everything back to me by email the same afternoon.

I wanted cover that did not cost the earth, and this came in well under the big names I looked at. I signed up online and it took a few minutes, with the policy emailed straight away. Last month I needed a tow after a clutch failure and the recovery was booked and sorted within the hour. The driver was helpful and I have had nothing to complain about since.

This was my first time using them, having never had breakdown cover before. What stood out was how clearly the policy explained the excess and the mileage limits, which I had worried would be buried in small print. The call handler walked me through booking a tow when the car would not start. The driver arrived at the time he had quoted and the job was done efficiently.

Compared with the garage quote I got first, this was far less bother and a good deal cheaper. I booked the breakdown cover online on a Sunday evening and had confirmation straight away. Nothing more to say really, it did what I needed.

I bought their roadside recovery policy for my wife's car after she was stuck on the A46 in the rain for two hours with our old provider. The policy wording was plain and I could see exactly what was included, including the number of miles towed. When we did need the service, the recovery vehicle arrived faster than I had expected and the driver was courteous to us both. The policy has been worth every penny to us so far.

Looked at four providers before settling on these, and the price was the main reason, they came in a bit under the others for the same level of cover. Signing up was quick enough. The one niggle is that when I rang to check a detail the callback took two days to arrive, but the cover itself has been fine so far.

Signed up for their breakdown cover on my phone in the car park and it was done before I got out. Had a flat on the M6 a few weeks later and the truck turned up quicker than I thought it would. Driver was sound and got me back on the road. No complaints at all.

I needed breakdown cover quick because I was driving to a job the next day and the old policy had lapsed. Got it set up on my phone while waiting for a train, took maybe five minutes. Cover kicked in right away and the policy docs came through within the hour.

Honestly the cover is fine and does what I needed for the Octavia, but I paid more than I'd like for what's included. Add-ons for the wife's car pushed the total up a fair bit. The rescue itself was done properly when we needed it. The annual renewal reminder came late, so I had to chase the policy number myself.

I would happily use them again for my car insurance renewal. The quote came through quickly and the policy documents were easy to follow, which is more than I can say for some. I did have to ring once to add my late husband's name off the car, and the phone line answered within a minute.

Needed proper cover for the works van quick, as I was getting charged per call out by the garage and it was adding up fast. Took out their van policy online and it was sorted before lunch. The price was clearly better than paying per visit, and I have had one call out since and it came through without any fuss.

the app shows where the truck is in real time which is so useful when you are stood at the side of the road. booked it through the app and it was dead easy. would use again

I chose this over the bank's own cover, which seemed dearer for much less. The sign up was straightforward and the cover details came through by email. I have had no need to call them yet.

I compared three breakdown providers before picking this one, and theirs came out cheapest for what was covered. Joining took about ten minutes on the site. I have not needed to claim yet but the cover level looks sensible for a car that is getting on a bit.