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90%Would buy again

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This score is based on 10 real reviews

Reviews (10)

quick and no fuss

Booked a ride from Leeds station to my mates place, compared it to Uber first and this was about the same price. Car showed up fast and the driver was chill.

Aaron C.
4 people found this helpful

app showed the driver name

App showed the driver name and plate before he arrived which was handy. Pickup outside the office was spot on, car was a bit warm though and the boot was small for my suitcase so I had to put it on the back seat. Would use again for work trips.

Megan H.
3 people found this helpful

Reliable for years

We needed a driver to get my mum to hospital appointments across Leeds and I've used them for nearly six years now. Booking is quick on the app and the drivers have always been on time, even in the awful weather last winter.

Deborah S.
3 people found this helpful

Needed a lift quick

Missed my train and needed a lift home from Birmingham New Street fast. Booked on my phone in the queue and a car was there in about ten minutes. Fine.

Gareth S.
2 people found this helpful

Took ages to get a reply

The first thing I noticed was the lack of a proper confirmation text, so I rang them to check the pickup. It took about twenty minutes on hold and the driver was a bit late. Not terrible but not great either.

Chloe W.
5 people found this helpful

Good value for the airport run

Honestly this was the cheapest decent option I found for getting to Gatwick at 5am. Booked it the night before, the driver was waiting when I came out and the car was clean. Good value, I'd use again.

Joe C.
2 people found this helpful

Booked for a wedding

Booking a car for the wedding was the first time I'd used them and it went smoothly. Sign-up took five minutes, and the driver had the car spotless and waited patiently outside the venue. Only thing is the drop-off was a few minutes later than I'd like.

Joshua F.
3 people found this helpful

First ride was good

I'd never used a private hire service before and the verdict is I'd happily do it again. Signing up took a few minutes and the price showed up before I confirmed. The driver was waiting in the right spot at Bristol Temple Meads with a bottle of water in the back.

Emma B.
0 people found this helpful

Compared to black cab

Compared to a black cab from Euston this was a bit cheaper but the wait was longer than I'd like, around 25 minutes on a Tuesday night. The driver was polite and the car was clean and the ride itself was fine. Booking through the app was easy enough though the price shown at the end was a few quid more than the quote I got earlier.

Paul W.
1 person found this helpful

corporate account for the team

We set up a corporate account for our team in Manchester after comparing a couple of other firms first. The account setup took a bit of back and forth with their office, but once it was live booking airport transfers for clients has been easy and the invoices arrive monthly.

Jessica H.
5 people found this helpful

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About Addison Lee

Addison Lee is a London-based private hire and car service company that provides chauffeur-driven vehicles for individuals and businesses. The company operates a fleet of saloons, estates, people carriers and executive vehicles, and books journeys through its app, website and telephone line. Its customers range from corporate travellers and event organisers to airport transfer passengers and people who need a dependable car for everyday journeys.

Addison Lee is known for its account facilities, which allow businesses to manage staff travel, invoicing and booking records from one place. The brand is recognised across the United Kingdom for its black cabs-style fleet branding and its long association with the capital's private hire market.

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