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89%Would buy again

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This score is based on 19 real reviews

Reviews (19)

Better than the old agency

Compared with the big rental desks at the airport this is far simpler, and I've used it for three years now. Booking takes a couple of minutes and the car is always where they said it would be.

Janet B.
1 person found this helpful

Needed a car to move stuff

I needed a car to shift some furniture for my sister and it turned out to be the cheapest way to do it. The booking took a few minutes and the car was ready at the time I'd picked. The only thing I'd flag is that the return took a bit longer than I expected because the app wanted photos of every side. For a short job it did the job well.

Leanne D.
1 person found this helpful

sign up dragged on

Compared with another car club I'd used, the sign up here was much slower, and it took nearly a week before my account was approved. Once I was in, the car itself was fine and the booking was easy. The issue was the wait for verification, which put my plans back. I'd expect this to improve if they sped up the checks.

Adam H.
1 person found this helpful

been using it for years

I've been using the car club for about four years now, mostly for shopping runs and the odd trip to see my mum. The car I booked last week was a bit dusty inside, which I'd not seen before, but the rest of the process was as smooth as always. Parking was easy and I've never had a late return fee. Still my go to when I don't want to own a car.

Michelle F.
1 person found this helpful

Sign up took a while

I signed up for a monthly car share plan last spring and it took a good deal longer than I expected to get approved. The paperwork asked for documents I had to dig out and send twice, which was rather tiresome. Once I had access the car itself was clean and the pick up was straightforward, though I'd hoped the checking would be quicker. I'd probably use it again, but I'd allow a fortnight before you need the car.

Janet W.
1 person found this helpful

fine but not cheap

Fine if you only need a car now and then, but it's not the cheapest option once you add up the hourly rate and the fuel. I was using it to get to a job site for a couple of weeks and the cost mounted up faster than I'd planned. The cars were tidy and the app worked, so I've got no complaints there. I'd just look at a van hire firm first if you're doing regular miles.

Steven H.
1 person found this helpful

Tried a few before settling

I looked at two other car club apps and a traditional rental before I went with this one, mainly because the hourly price looked better once I'd checked the fuel and insurance. Signing up was quick and I had the car booked for a Sunday morning within the hour. The car was clean and drove fine. Only thing I'd flag is the mileage allowance, which is tighter than the others. Still a good pick for what I needed.

Emeka C.
1 person found this helpful

the car was spotless

The car was spotless when I collected it, which I did not expect at all, and the keys were waiting exactly where the instructions said. I found the whole booking very straightforward and the customer team answered my one question promptly. I would happily book again for my trips into town and to see my sister in Harrogate.

Rosemary B.
6 people found this helpful

Needed something for uni

Needed a car for a uni project and didn't want to buy one just for that. Booking was dead quick on my phone and the car was where it said it would be. The fuel was a bit of a faff to sort out at the end but that's about it. Would use again.

Amber M.
0 people found this helpful

been a member for years

I've been a member for about six years now and the thing I like most is that the cars are always where the app says they'll be. The booking process hasn't changed much and I still find it simple, with the hourly rate easy to see before I confirm. Fuel is the usual extra but the card is quick to use. I'm happy to keep booking whenever I need a car for the day.

Anthony R.
6 people found this helpful

booked the cheapest car

I booked the cheapest car I could find on the app, having looked at a couple of other sites first. It was in the bay it said and the keys worked straight away. Good for a quick run.

Mason S.
2 people found this helpful

Booked a car for a day trip

I booked a car for a day trip to the coast with my housemates. Before that I checked two other car club apps and a traditional rental firm, and this one came out ahead once I added up the hourly charge and the fuel. The car was clean and the app showed the mileage clearly. It was a bit fiddly finding the right bay in the car park though, so I lost ten minutes.

Hannah C.
0 people found this helpful

Good value for short trips

Would use again for short trips, the hourly rate works out well if you only need a car for a few hours. Booking took about five minutes on the app and the car was parked where it said it would be. Fuel is extra though and you do need to watch the mileage, which caught me out once. Not the cheapest if you're doing a full day but fair enough for what it is.

Jordan M.
0 people found this helpful

Perfectly sound service

Perfectly sound service and I'd say it is good value for what you get. The booking was simple enough and the car was ready when I arrived. The vehicle was clean and the instructions for locking up were easy to follow. I shall certainly use it again.

Ian G.
0 people found this helpful

App is sound

The app is dead easy, I booked a car for a Saturday in about two minutes. Found it in the car park, unlocked with my phone and off I went. Nothing to complain about, just a good way to get a car for the day.

Reece S.
0 people found this helpful

Better than the rental desk

Compared with the traditional rental firm I used before, this is much more straightforward, and I have been a member for several years now. The cars are usually spotless and I can usually find one within a short walk. The customer support has always been helpful when I've had a question. It suits my routine very well.

Susan P.
0 people found this helpful

Quick and easy

Good app, booked a car for after work in like two mins. Got there and the car was where it said. Only annoying bit was the car had a bit of mud on the door but it was fine to drive. Would use again

Amber C.
1 person found this helpful

Needed it for hospital runs

I needed a car for my hospital appointments as the buses have become quite unreliable for me lately. The booking was straightforward and I found a car close to home without any bother. The only thing I would mention is that the pick up point was a little further from the bay than the app suggested, though I did find it in the end.

Diane D.
1 person found this helpful

far easier than the bus

Having tried the bus and a taxi for my hospital visits, this has been a real help, since I can now book a car close to my front door. The process was far more pleasant than the old taxi firm, which kept me waiting on the phone. The car was clean and comfortable and the parking was simple to sort out. I'm glad I found it, as it has made my appointments much less stressful.

Tracey T.
1 person found this helpful

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About hiyacar

Hiyacar is a UK car sharing platform that lets private car owners rent out their vehicles to other drivers when they are not using them. Drivers book cars through the hiyacar app and website, with keyless access and insurance arranged through the platform. The service is aimed at people who want to rent a car by the hour, day or week without visiting a traditional rental desk.

Car owners list their vehicles on the platform and set their own availability and terms, while hiyacar handles the booking process and the protection that covers rentals. The company is known for its peer-to-peer model, which gives access to a wider choice of vehicles across towns and cities in the United Kingdom.

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