GEM Motoring Assist

Looked at four or five providers before choosing this one, as I wanted cover that included my partner too. This one had the best deal for what was covered and the cover is clear to read. Used it once for a flat battery and the driver was friendly and quick.

First time I've used a breakdown cover like this so I wasn't sure what to expect from the sign up. The site took me through it step by step, which was helpful. The only thing that dragged was waiting about forty minutes for the confirmation email to arrive after I'd paid. Once it came through the cover worked fine when I needed it.

Added my girlfriend to my policy last month and the sign up process for the extra driver was fiddly. The site wanted her details twice and I had to ring to confirm the change. Once it was sorted the cover works fine.

The quote was about a third less than what I'd been paying with the big brands for the same level of breakdown cover, which is why I went for it in the first place. I checked the policy wording before paying though, and it covers recovery to any UK address which is what I wanted. Payment was simple, got the documents by email within the hour. Not much else to say, it's done what I wanted so far.

Signing up took ages because the site kept logging me out halfway through the registration form. I had to start again twice and it was annoying. Once I got it done the cover is decent and the recovery when I got stuck was quick enough.

The app is the best bit, you can see everything in one place and call them with one tap. Used it at a service station when the car wouldn't start. Driver came quick, sorted it.

I needed cover for a long drive up to Scotland with the car fully loaded. I compared a few options and went with this one. Cover came through instantly and it was all sorted in minutes.

Compared to the cover I had with my last provider, this is a big step up. Their emergency line picks up straight away and the recovery is handled by one firm instead of being passed round. Their claim process is also much more straightforward than what I had before. Good stuff.

I took out their annual breakdown policy for my wife's little hatchback last spring. The paperwork arrived promptly and the cover details were set out clearly. When the alternator failed in June, the recovery team got us home without any fuss at all, which I was grateful for.

Honestly the quickest breakdown cover I've ever set up, took about five minutes on the app while I was waiting for the kettle. Got the cover confirmed before I'd even finished my tea and the car was sorted for the weekend. Would use again no question.

Compared with the big brands, this cover is noticeably cheaper for the same kind of breakdown cover. I checked the policy wording and it covers recovery to a home address, which the cheaper options don't always do. The one call I made was answered within a couple of minutes and the driver knew what he was doing. Plenty of value for the money.

Needed them after my battery died in a car park at 11pm and I was panicking. Rang the number on the site and someone came out within the hour. Saved my night honestly, they were dead friendly about it too.

Needed it because I got a puncture on the M6 with no spare and no clue what I was doing. Called them from the hard shoulder and they had a van there in about forty minutes. Lifesaver, really.

I needed cover because I'd just passed my test and my dad wouldn't let me use his car without it. I looked at three different providers before picking this one, mostly on price and the reviews. The price was the lowest of the three and the app is easy to use. The one time I rang them the person was calm and helpful. I'd say it was a good pick for a new driver.

I bought the basic breakdown package for my van, which costs noticeably less than the big names for what you get. I read through the small print and the cover includes recovery to a garage of my choice, which mattered to me. When the van wouldn't start the driver was on the scene in under an hour and took us to my usual mechanic. The cover does exactly what I need for the price I'm paying.

Way easier than the bank's roadside thing I had before, which kept sending me round in circles. Sign up was quick and the cover kicked in straight away. Only small thing was the emails are a bit much.

The phone line is the bit I liked most, you get a person quickly and they actually know what they're doing. Had a flat tyre on the A1 last month and the patrol was there in about forty minutes. Lost the cover details on my phone once and they sent them again the same day, no fuss.

Been with them for about six years now and the cover itself has never let me down. The recovery service has got me out of trouble three times. Only niggle is the renewal reminder came a week after my old cover had already lapsed, which caused a bit of a scramble.