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Enterprise Rent-A-Car

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Reviews (20)

Cheaper than the online deals I found

I compared a few hire firms before booking and this one came out cheapest once I'd added on the extra driver and the full cover. The booking page was clear about what was included, which I appreciated. Collection was quick and the car had a full tank. Saved me around thirty quid on the weekend, so it's a keeper for me.

Amy N.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Booked a car for the weekend

Got a car for the weekend through the app on the bus home. The one I booked was ready at the branch, had a full tank, and the checks were done quickly at the desk. Easy to extend by a day when we needed it.

Lindsay M.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

a basic van and it did the job

I booked a small van to move some furniture and a washing machine round to my daughter's. The van was exactly what I asked for and the mileage allowance covered the trip with a bit to spare. Price was reasonable for a weekend, not the cheapest I found but close. The only thing was the fuel gauge was slightly off so I topped up earlier than I needed.

Helen K.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

needed a car while mine was in for repairs

My own car went into the garage unexpectedly so I needed a replacement for a few days. Speaking to the branch was the easiest part, they found me something suitable at short notice and sorted the paperwork without fuss. Handover was on time and the car drove well enough for my purposes. Grateful for the help.

Simon C.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.6 people found this helpful

Needed a car for a family christening

We needed a car for my grandson's christening up in Yorkshire, as ours was not suitable for the long drive. The booking was handled carefully by the lady on the phone and she made sure the car had enough room for the pram. Collection was on time and everything was in order. Very grateful for the help.

Anne G.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

Better value than the other van firms

Compared with the other van hire places near me, this was noticeably cheaper for the size I needed. I took a medium van for a garden clearance and the mileage allowance was generous enough. The booking was simple to change when my plans shifted by a day. Staff were helpful at both ends. Good value for a practical job.

Emma T.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.3 people found this helpful

Checked a few firms before picking this one

I looked at three or four hire companies before settling on this one for a long weekend. The price was competitive but the deposit took a bit longer to release than they said it would. Pickup and drop off were both smooth and the car was in good nick. Not a major issue but worth knowing.

Ryan S.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

The staff went out of their way

What struck me most was how patient the young man at the counter was with me. I am not terribly good with the touch screens and he talked me through the whole booking without making me feel foolish. The car was collected on time and the seat adjustments were all clearly explained. I was grateful for the courtesy, which I did not expect from a hire desk.

Elaine C.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

quick booking on the app

Booked a van on the app at half six while waiting for the kettle and the whole thing took about two minutes, which is the first time a hire firm hasn't made me feel like I'm doing a tax return. Picked it up at the branch the next morning and the paperwork was done before I'd got my coat off. Only thing I'd say is check the pickup time twice because the app shows it in a funny format.

Thomas Y.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

took a while to get the car

I hired a small car for a few days while my own was at the garage, and the booking itself was straightforward enough. Collection was a little slower than I had hoped, as the lady at the desk had to find the keys, but she was perfectly pleasant about it and I did not mind waiting. The car was clean and drove well.

Patricia E.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

needed a car for a house move

We needed a van for a house move and my partner had already spoken to two other firms, one wanted a huge deposit and the other had nothing left for the weekend. Went with them mainly because they could do a one way hire to a different branch. The booking took a while to sort out but the driver was calm and helpful when we got there. Everything came back in one piece.

Jessica E.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.3 people found this helpful

used them for years but not this time

I have hired from them for about fifteen years and this was the first time I came away annoyed. The car I booked was not the one I got, it was a smaller model with less boot space and nobody offered me anything to make up for it. When I raised it at the counter the staff were polite but could not change anything. I ended up paying extra for a different company's van for the weekend.

Paul W.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Sorted the hire in a few minutes

Booked a car for a weekend away with my mates and it was done in a few minutes on the site. Pickup was fine and the car was clean. The price came out a bit higher than I'd seen elsewhere once the insurance was added, which was annoying. Otherwise no problems at all.

Ashley R.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.4 people found this helpful

better than the rival I tried first

Before this I tried a competitor whose online booking would not accept my card, so I was rather relieved when this one went through without difficulty. The car offered was of a sensible size for two people and the price was in line with what I expected. Pickup was courteous and orderly. I found the whole arrangement straightforward and I'm content with it.

John R.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.3 people found this helpful

first time hiring and it went fine

Never hired a car before so I was a bit nervous. The person at the desk explained the excess and the fuel policy clearly. Car was waiting when I got there, mileage was correct on the sheet. Dropped it off and the check-in was quick.

George P.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

Better than the big name I usually see

Compared to the airport desks I've used before, this was a lot less of a wait. I hired a car for a wedding weekend and got picked up from the station, which saved me a taxi. Booking through the site was straightforward and the price was fair. Car was tidy with a full tank. Didn't have to queue at all.

Kyle V.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

App booking was quick

Hired a car for a day trip to Brighton and booked it on the app while queuing for my coffee. Took about five minutes, the car was waiting at the branch and I was off, nice one.

Alex G.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.3 people found this helpful

first hire and the pickup was smooth

Really useful that the car was ready when I arrived at the branch. Hadn't hired before so I was relieved the staff walked me round it. Everything was clean and it all came back fine.

Charlotte N.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Solid choice if you know cars

Good hire firm, the fleet is well kept and the cars drive nicely. I had the sort of estate I wanted and the mileage allowance suited a long run up the motorway. The only niggle was the return took longer than I'd planned because the checker was working through a queue. Otherwise no complaints about the car or the price.

Ben B.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.3 people found this helpful

Booked it on my phone in bed

Booked the car on the app last night and it just worked, no faff. Picked it up this morning, the car was clean and the lad at the desk was sound. Price was decent for a Friday to Monday. Would do it again.

Victoria K.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

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