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Drive Lounge

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Reviews (20)

booked it instead of the dealer

Compared this with the main dealer, who wanted nearly double for the same service on my Juke. The booking was quick and I could pick a time that suited me. They fitted in a new cabin filter without making a fuss and handed the keys back on time.

Naomi C.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Good value for the money

Good value, and that's the reason I keep using them for my van. Booked online, got a fixed price up front and that price held. Work was done on time and the paperwork came through afterwards, which I always appreciate for the accounts.

Kamil F.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Clear about what's needed

Yes, they're good at what they do, and I've been working on cars for years so I know the difference. The diagnostic was thorough and they explained the fault properly without padding the bill. Would send friends there.

Ian B.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Needed a valet before the sale

I needed my car looking its best before selling it privately, which is why I looked them up. The valet and full interior clean were booked with no fuss and the car came back looking very presentable. The price was fair and they were punctual, which is more than I can say for some.

Carol E.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

The key to the front desk

Booked a full valet for my estate car and the price was right, which is why I keep coming back on the budget. The thing that annoyed me was that the job took longer than the booking said, and the car wasn't quite done when I arrived. Once it was finished it was spotless, but I'd have liked a call warning me about the delay.

Muhammad P.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

First time using them

Never used them before so didn't know what to expect. The first thing that stood out was that the booking confirmation told me exactly what to bring and where to park, which saved me ringing up to ask. Took my little Yaris in for a tyre change and the bloke on the desk explained what was done and why. Bit of a wait in the waiting area but nothing major, and I'd come back.

Jodie H.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Not the cheapest but close

Compared this with a couple of other garages nearby and they were a bit dearer than the independent round the corner. Booking was easy enough and the work was done properly. The quote they gave was higher than I expected for the brakes once the discs were added on, and I had to ask why twice before it made sense.

Sam F.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

Been using them for years

I needed a gearbox check after my last car started slipping and I've been coming here for years, so I knew they'd be straight with me. They looked at it the same day and told me it was just a worn mount rather than the bigger job I'd feared. Still going to them after all this time.

Shaun S.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.3 people found this helpful

Better than the garage quote

Got three quotes before booking and this was about the middle price but they were the only one who could fit me in that week. Booking through the site took a couple of minutes and the confirmation came straight away. Car came back clean and the bloke rang me when it was done to say what he'd found.

Jack M.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

A sound outfit

I think they're a sound outfit and I have no complaints about the work done on my Corsa. Booking was straightforward, and I appreciated being told the cost before any work began. The gentleman who looked after me explained the repairs clearly, which I valued.

Helen N.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

quick booking on the go

Booked a service on my phone between meetings and it took about two minutes. The date I wanted was free which was a bonus. Car was ready when they said but the service light still came on the next day so I'll see if it was the reset.

Luke W.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

Brake light fixed same day

Booked in for a rear brake light that had gone and they sorted it the same afternoon, which was the bit I cared about since I needed the van back for work. The price was a fiver more than the place I usually go to but I didn't mind paying it for the speed. Booking through the site took about a minute and they texted me when it was ready.

Ahmed H.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

Compared a few local places

Compared a few local places before picking this one and they came out cheapest for an MOT plus minor repairs. Booked online, which I liked, since the others made me phone. Turned up on the day, they had the car ready earlier than they said, and the note about my tyres was really useful. Nothing to complain about, I'd go back.

Kelly L.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

A fair service

Their service was fair and the appointment ran to time. The car was cleaner than when I dropped it off. Could have been a touch cheaper, but I'd come back.

Sarah S.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Brake pads booked in

Booked brake pads and a front check through the app on my lunch break. Only thing was the confirmation email went to my old address so I had to ring them, but the lad on the phone sorted it out fast. Car done same day, bit of a wait at the start but fine.

Jack F.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

Sorted my tyres quick

The best bit was that they had the tyres in stock so I didn't have to wait a week. Booked on my phone in the car park and I was in and out in under an hour. Only thing was the bay was a bit cramped but they were careful.

Dylan S.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

My car needed an MOT

My car was due its MOT and I wanted somewhere I could book without much fuss. This place was recommended by my neighbour and I'm glad I took the advice. The booking was simple and the car was seen to promptly, with no unnecessary extras added on.

Pauline F.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

First time using them

First time I'd used them and I booked a tyre change for my little Fiesta. The booking page showed the times clearly and I got a reminder text the day before. They were quick and polite and didn't try to sell me anything I didn't need.

Natalie R.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.3 people found this helpful

Needed it last minute

My car started making a horrible noise on the way to work so I needed someone quick. Found them on my phone, booked for the next morning and they fitted me in. Sorted in a couple of hours, nice one.

Hamza P.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Waited days for a call back

Booked a diagnostic on my car after a warning light came on and I was pleased with the first appointment. However, they didn't ring back about the results for nearly four days, despite me leaving two messages. When they did get in touch the work was explained well enough, but the wait left me without a car for longer than I'd planned.

Nigel F.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.3 people found this helpful

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