Zooplus

Bought a 10kg bag of the dry cat food because it works out much cheaper per kilo than buying the small bags in the shops. Arrived in a day and the bag was fine, no tears or damage. My two cats eat it happily and I'm saving a decent amount each month, which is all I wanted really.

The first thing I noticed was the price per kilo shown under each bag, which made it simple to compare. I'd looked at a few other pet sites and a couple of supermarkets before settling on this one. The dry food for our spaniel arrived in good time and was packed well. Checkout was quick and I didn't have to create much of an account to get through it.

What got me was the price per kilo shown next to each bag, which made comparing easy. I checked it against two other shops and this was the cheapest for the same brand. Packaging was tidy, the bag was sealed and nothing was damaged on arrival.

Used to order from them every month for years but the last two orders have been a letdown. Delivery took nearly a week when it used to be two days, and the customer service email I sent about it didn't get a reply for days. The food itself is still decent, but I'm not sure I'll bother ordering again.

I would say the order itself was sound and the food was just what I had asked for. The only point of mild frustration was that I was not offered a choice of delivery day and the slot had to be confirmed by email, which took a little while. That aside, the price was competitive and the goods arrived intact.

I needed hay and pellets for my new rabbit and didn't know where to start, so I went looking online. The site was easy to find my way around, and the delivery came in a couple of days. Everything was what I ordered, just a shame the delivery window was a bit wide and I sat in waiting for ages.

Ordered a sack of dog biscuits and I thought the value would be good, but the bag was smaller than the picture led me to think. It works out about the same per kilo as the shop, so it's not the bargain I was hoping for. Arrived on time and the biscuits are fine, just wouldn't say it's the cheapest.

Needed some treats for my dog after the vet said to cut back on the crunchy ones. Found some softer ones here and the site was easy to scroll through. Delivery was next day but the box was a bit squashed.

Good price and the order came fine, the dog food is what I wanted. Only niggle is the basket page kept resetting when I changed a quantity, so I had to add things again. Not a deal breaker but annoying when you're on your phone.

The price per kilo on the dog food was the deciding factor for me, it's much lower than what I was paying locally. I bought the larger sack and the delivery was included once I went over the minimum. The food is the same brand I always use. Happy with that.

Way cheaper than the pet shop I used to go to, and I can get the same brand of hamster food for less. Ordering was quick on my phone and it came the next day. Not much else to say, it's just better value for us.

I've kept fish for years and I've used most of the big brands for tropical flake. This one came in a bigger tub than my usual brand for less money, and my fish took to it straight away. Nothing about it made me miss the old brand.

Ordered a bag of the crunchy cat biscuits for my lad's new cat and they turned up the next day, which was class. Site was easy to use on my phone, just tapped it in while waiting for the bus. Price was decent too, cheaper than the pet shop near mine. Would order again, no faff.

I've ordered the cat food from them for about ten years now, mostly the same wet pouches. The last order was in on time and in good condition, same as always. They've never let me down and the prices have stayed fair.

Compared to the other site I usually use, this was a few quid more for the same tin of wet food. Delivery was fine but I'd have saved a bit going elsewhere. Quick and easy to order, just not the cheapest on this one.

Got a bag of puppy food and a few chews because I'd just picked up my puppy and needed to get sorted fast. The checkout was simple and the box turned up quicker than I expected. The puppy has taken to the food, so that's me happy.

Compared with the pet shop in town, I found the same brand of dog food was a little dearer here once delivery was counted. The order was easy to place and it arrived when it said it would. It is not the cheapest option, though the convenience does count for something.

I needed cat litter urgently because we'd run out and the shops were shut. Ordered on a Sunday night and it was on the doorstep the next afternoon. The price was fair for a big sack and the cats have settled into it.

Zooplus is the best place I've found for pet food and I've tried the big supermarkets, the pet shops in town and a couple of other online sites. Prices were lower than the rest on the same brands, the checkout was quick and the order turned up exactly when they said. I've been ordering for our dog for years and wouldn't go anywhere else now.