94%Would buy again
I usually buy this from a local retailer but found it cheaper on the site this time, and the difference in delivery was welcome. The order process was clear and I could see exactly where the parcel was on its way to me. It arrived well within the time quoted and everything matched the description. I shall be returning for the next lot.
Read moreCompared with the high street shop I used before, this is a bit more of a faff, though I'll admit the range is wider. I've been ordering from them for about six years and the early days were smoother. Last time the checkout kept timing out and I had to start again. Still usable, just not what it was.
Read moreI needed a replacement lamp for my late husband's reading chair, as the old one had stopped working and I couldn't find the same make locally. The site listed the fitting clearly, which was a great help. The lamp arrived well packed and the instructions were easy enough to follow. Only small complaint is the courier left it with a neighbour, but it was all sorted without fuss.
Read moreCompared with the high street shop I used before, this is a bit more of a faff, though I'll admit the range is wider. I've been ordering from them for about six years and the early days were smoother. Last time the checkout kept timing out and I had to start again. Still usable, just not what it was.
I'd been comparing with a larger online retailer before choosing this one, and the prices were similar but the checkout here was less polished. I placed an order for a small rug and had a query about the size. It took three days for anyone to reply to my message, which I found a little frustrating. The rug itself was perfectly good once it arrived.
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Zed is an online retailer based in the United Kingdom that sells sleep-focused products, with a focus on bedding and related accessories for the home. The brand sells directly to customers through its website, where its range is presented by product category so shoppers can compare options with ease. Its customers are people who want to improve the quality of their rest and who prefer to research products before buying.
Zed operates primarily as an online business, handling orders, dispatch and customer enquiries through its own website. Shoppers can read reviews from other customers on the company page before deciding whether a product suits them.
