Wild Heart

Compared with the other sites I used before, this one is much quicker to sort out a repeat order. I've been ordering from them for years now and the account saves my details so I just log in and tick the boxes. Prices have crept up a bit but it's still the one I go back to.

Looked round a few sites for the big bag of kibble and this was the cheapest once delivery was included. The order arrived on the day they said it would. Ordering took about two minutes and the bag is lasting well.

Ran out of training treats before a walk and needed something quick. Ordered in the evening and it was at the door the next morning. Exactly what I needed for the week.

Honestly the best of the online options I looked at. I compared three sites for cat litter and food, and this one had the clearest subscription setup and the best prices once you add delivery. Mine sorted the order within a day and the cat hasn't been fussy at all since switching.

I was rather pleased that the sign up process was laid out so plainly, with each step explained before you were asked to do it. The lady I spoke to on the phone was patient and didn't rush me at all. Everything arrived as described and I'd be happy to use them again.

Way better than the brand I was buying before, the coat on my dog is noticeably shinier. Ordering was quick on my phone but the page kept reloading when I added a second item. Still, the box turned up on time and the food has been great so far.

The first thing I noticed was how well the box was packed, with the food in separate sealed bags. The actual food was fine, my rabbit ate it without issue. The price is on the higher side compared to the supermarket, and I wasn't sure the delivery fee was worth paying for a single order.

Bought the puppy starter pack and it took nearly a week to arrive, no tracking updates in between. When I emailed to ask where it was, the reply took three days. The food itself is fine but this wasn't good enough for something I needed quickly.

Went for the larger bag because it works out cheaper per kilo than the smaller ones. Delivery was free over a certain amount, which made it a sensible choice for a family with two dogs. The food is good, my dogs are happy and the bag lasts us about six weeks.

I needed a reliable supplier after my vet recommended a softer diet for my old spaniel. The website made it easy to find the right range and the staff answered my questions patiently by email. Everything arrived in good order and I am very grateful.

Ordered the wet cat food in a multipack and it arrived in a sealed tray with a delivery note tucked in the lid. The tins were all in one piece and the cat wolfed them down straight away. Checkout was quick and the app remembered my address, so reordering next month will be easy.

Got the chicken jerky treats and my dog goes mad for them, honestly. Arrived in a proper box, no squashed bits. Checkout was easy and the discount code worked first time. Would get them again.

Needed a last minute booking for a train trip and the app had a slot free that same evening. Booked it on the bus and got the confirmation straight away. Works well.

Signed up to get a mattress topper for my bed and placed the order on a Tuesday evening. The site asked for my details step by step which I liked, and the payment went through first time. It arrived on the Friday in a big box with the topper rolled up tight, though it took a while to unroll properly.

Needed a refill of the joint supplement for my dog and ordered it on a Monday. It came Tuesday morning, which was ideal. Quick, no fuss, and the price was fine.

The food is good and my dog is doing well on it, so I can't complain about the quality. It is more expensive than other places though, and I felt the postage charge was on the steep side for what I ordered. The delivery itself was fine and nothing got damaged.

Compared to the pet shop in town, I save quite a bit of money and don't have to lug heavy bags home. I've been a customer for years and the quality has stayed consistent. Occasionally the order arrives a day late but the service always makes it right.

Compared with the tins I used to buy from the supermarket, the difference is clear straight away. My cat's coat has improved and she eats everything in her bowl now. The team were helpful when I asked about switching her over gradually, and I appreciated that very much.