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90%Would buy again

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This score is based on 20 real reviews

Reviews (20)

app texted me before the order went in

Got a text from the app the morning my antihistamines were due and I'd forgotten all about it. Ordered in about a minute on my phone during my lunch break, and it turned up the following afternoon in one of those plain card envelopes with the tablets all sorted. Only thing I'd flag is the login kept logging me out, but it's fine once you're in.

Samantha P.
0 people found this helpful

Good value for regular meds

Compared with what I was paying at the chemist, the saving on my regular tablets is genuinely useful, and I'm not paying for a fancy app. Ordering was simple, the prescription check was quick, and the box came with the leaflets in the right order. I'd be happy to keep using them for repeats.

Scott B.
1 person found this helpful

Prescription delivery from the site

The biggest difference for me was how the site sorts out repeat orders without me having to ring anyone. I looked at a couple of other online pharmacies first and this one had the clearest order history page, so I stuck with it. Took about three days to arrive, which was fine, though I did have to chase one reminder email that never came.

Zoe P.
0 people found this helpful

Very satisfactory indeed

I was pleasantly reassured that my husband's repeat prescription was dealt with so promptly. The arrangements were clear and the staff were courteous when I rang with a query. I shan't need to trouble the surgery for these any longer.

Anne S.
1 person found this helpful

Vitamins arrived fast

Bought the multivitamins and got them the next day, which was a nice surprise. The bottle was sealed and the box was small enough to fit through the letterbox. Easy to reorder too.

Megan H.
1 person found this helpful

Reliable for my repeats

I ordered my usual repeat medication and it arrived in good time, which is what counts for me. The account page is a bit fiddly to find the reorder button, but once you know where it is, it's simple enough. Price is a touch above the cheapest option I found, though not by much.

Mark B.
0 people found this helpful

useful for my husband's medication

I needed a reliable way to get my husband's repeat prescriptions sent out without me having to queue at the chemist, as his mobility has got rather worse this year. The ordering process was clear and I appreciated being able to set the reminders. Delivery has been on time each month, though I did have to ring once about a dose change, and they called back within the hour, which I thought was very decent of them.

Marion O.
0 people found this helpful

Better than my old online pharmacy

Having used two other online pharmacies over the past few years, I can say this one handles repeats far more smoothly than the last. The other service made you resubmit everything each month, whereas here the account remembers my details and just asks me to confirm. Delivery is reliable, usually next day, and the packaging keeps everything secure. The price is competitive too, so there's little reason to go back.

Georgia E.
1 person found this helpful

got my inhaler refill

Ordered my inhaler refill on a Sunday evening and it was sorted by the Monday, which I didn't expect at all. The app lets you upload the prescription from your phone, which saved me a trip. Pretty much nothing to fault, and the price was fair too.

Abigail N.
0 people found this helpful

First order went smoothly

First time ordering from them and the sign up was quick, I'd put it off for ages. The pharmacist checked my details before it went out, which I wasn't expecting. Arrived in a day and a half.

Jake W.
2 people found this helpful

Worth every penny

Honestly the best online pharmacy I've used, my repeat prescription arrived the next day and the app reminds you before you run out. Ordering took about two minutes on my phone, no faff at all. The only thing I'd say is the chat support is a bit slow at weekends but I didn't really need it.

Dev O.
1 person found this helpful

quick and easy

Honestly really good, sorted my vitamins in about ten minutes on my phone. The app sends you a nudge before you run out which is handy. Delivery came next day, no fuss, would use again lol

Archie T.
5 people found this helpful

Perfectly satisfactory

I have been ordering from them for some months now, and the service has been very satisfactory. The account is simple to manage and the staff are courteous when I telephone. Everything is delivered on time.

Parveen B.
5 people found this helpful

been with them years now

Been ordering from them for about four years and the reminder emails are what keeps me going. My blood pressure tablets come in the post every month and I rarely think about it now. The one thing that's changed is the price crept up a bit at the last renewal, though it's still cheaper than the chemist for me.

Graham H.
1 person found this helpful

bit of a wait for approval

I needed my first prescription sorted quickly because I'd run out, and the sign up took longer than I'd hoped. The pharmacist had to query my dose, which was fair enough, but it meant a day's wait before the order went out. Once it was approved the delivery came the next morning, so it wasn't a disaster.

Mason K.
2 people found this helpful

much easier than the high street

Compared with queuing at my local chemist, ordering from them was a huge improvement, and I was sceptical at first. I placed my first order on a Tuesday and it turned up Thursday morning in plain packaging. Everything matched what I'd asked for and the pharmacist's note was helpful.

Danielle R.
3 people found this helpful

not as cheap as I thought

Compared with the high street, the price for my usual tablets came out higher than I was expecting, even with the comparison I did first. The site itself is fine and the ordering was easy enough. Delivery was a day slower than the estimate, so I'd check the costs before ordering.

Victoria B.
1 person found this helpful

Vitamin d subscription

I bought the vitamin D subscription, the one with the monthly top up, and it works out at a fair price for what you get. It's a bit more than the big supermarket brands but the dosing is sensible. Delivery was a day late once but nothing to write home about.

Ryan T.
5 people found this helpful

Sensible and reliable

I had been looking for a dependable way to keep my blood pressure tablets stocked without the bother of trips to the surgery, so this suited me well. Setting up the account was straightforward and the pharmacist answered my questions promptly by phone. Deliveries have arrived right on schedule every month since I started, which is exactly what I wanted.

Sheila C.
4 people found this helpful

Sorting my repeat prescriptions

I needed a way to stop chasing my GP surgery every month for repeats, and this was the answer. I've been using the service for a while and I know the process well by now. The prescription request goes through to the surgery and the pharmacy handles the rest, with deliveries arriving on the same day each month.

Emeka D.
1 person found this helpful

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About Vitalife Health

com. The range covers supplements aimed at general health, energy, sleep and immunity, alongside a selection of personal care and fitness-related products. Customers shop directly through the website, which is where the company presents its product information and checkout.

Vitalife Health sells to individual consumers who are looking for straightforward, everyday supplement options rather than specialist clinical products. The company does not operate a high street presence, so its dealings with customers take place online.

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Online shopping | Cosmetics & personal care

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