Skip to content
ReviewAdviser
Forgot password?

Vision Direct

Vision Direct logo

–No score yet

Reviews (17)

Careful packing and a friendly chat

I rang up with a question about my reorder and the lady on the phone was very patient and explained everything without making me feel silly. The order arrived securely packed in a sturdy box. The reorder itself was simple to set up. I am very content with how it all went.

Susan B.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

fine but a bit slow to sort out

The lenses themselves were exactly as ordered and arrived in good time, which I was pleased about. However when my prescription on the account looked out of date I had to email them and it took three days for anyone to reply. The price was a little more than I had hoped for. It was all sorted in the end, though I would have liked a quicker response.

Susan D.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

Correct lenses, neatly packed

Ordered a box of monthly lenses with the correct base curve and they were exactly what my optician prescribed. The blister packs were properly sealed and the expiry dates were clearly printed. Delivery was on time, though it was a day slower than the estimate. A small thing but it did stick out.

James E.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Needed contacts for my new job

Started a new job on the Monday and my glasses kept steaming up in the kitchen so I needed contacts fast. Ordered the dailies on the Friday night and they turned up before I had to go in. Checkout was easy, no faff at all, and the price was loads better than the high street. Sorted.

Ruby L.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Good value for monthly lenses

I bought a three month supply of my monthly lenses, which works out cheaper per box than buying them locally. The order was easy to place and the delivery arrived on the date it said. I took a star off because the reorder button hid away in my account and took a bit of hunting to find. Otherwise good value and no complaints.

Dean B.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Needed contacts for a new job

I started a new job that involved a lot of screen time and needed a fresh set of daily lenses for the first week. I placed the order on a Sunday and it arrived by Tuesday, which was just in time. The packaging was neat. The app was a little slow to load the order history, which is the only reason I docked a point.

Amy M.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

daily lenses bought again

Bought the monthly pack of daily lenses again this time, same as the last three years. The order went through without any fuss and the refill reminder came in just before I ran out. Delivery was prompt and the box arrived unbroken. I have used them for years and the price stays about where I expect it.

Ashley M.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

Still my first choice for lenses

Been ordering my monthly lenses from them for about six years and they have never let me down. The site remembers my prescription so I just tick the box and check out. Delivery is always quick and the packaging keeps everything sealed and cool. Customer support answered a question about my new glasses within a day. Happy to keep going with them.

Angela D.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

Needed them for a festival

Needed contacts for a festival weekend and my glasses were a pain to wear with the rain gear. Ordered on the Wednesday and they were here by Friday. Simple site, no faff with the account. Would use again for sure.

Jacob C.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.3 people found this helpful

Looked at three sites before ordering

I checked three different online sellers before going with them for my monthly lenses. This one had the best combination of price and reliable delivery, which is why I went with it, and I put the order in on the same afternoon. The box arrived well packed and on the date it said. The reorder setup is simple, which saves me having to think about it every month. I would be happy to keep using them.

Jamie W.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

way cheaper than the opticians

Went here instead of my usual optician because the prices looked way better, and they are. Checkout took about two minutes on my phone. The lenses turned up quick and the box was tidy. Easy pick.

Simran P.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

ordering was a bit clunky

Getting through the checkout was rather fiddly, as the site kept logging me out before I could finish. Once the order went in, the lenses were delivered on the date they gave. The price was reasonable. I would still order again, but I hope they tidy up the login.

Paul D.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

needed lenses fast after losing mine

I lost a lens down the sink on a Friday night and had no spare pair, so I needed replacements before my shift on Monday. I ordered on the Friday evening, which felt like a gamble. They arrived Saturday morning, the box was neat and everything was in order. The checkout asked for my prescription details twice but that was the only bit that slowed me down. Really helpful when you are in a panic.

Emily R.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.6 people found this helpful

Tried a few places, this was dearer

Before choosing I compared three online sellers and this was the most expensive of them for the same brand of dailies. The checkout was fine and the lenses came next day. But I felt I was paying more than I needed to, and the discount code I was promised did not work at first. I am not sure I would bother again when there are cheaper options around.

Jonathan M.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.5 people found this helpful

First order with them

The first thing that struck me was the price, as I had been paying far more at my local place for the same dailies. I signed up to order and the form was simple enough, though I had to dig out my prescription to fill in the details. The box turned up two days later in a plain envelope. Everything was in order and I'll probably use them again.

Leo P.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

way easier than the high street

Compared to going into the opticians and waiting an hour for a box of dailies, ordering here was miles quicker. I put in my prescription, picked the cheapest pair of daily lenses, and they were on my doormat the next morning. The price was a fair bit lower too. Nothing about it felt complicated, which was the main thing I wanted.

Oliver D.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

Cheaper than my local practice

I used to pay my local practice a fair bit more for the same daily lenses, so switching here was an easy call. The order took a few minutes and the delivery turned up in two days. It is not a big saving every month but it adds up over a year.

Lisa M.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Write a review of Vision Direct

Share your own experience to help other customers. Your review is published under your name.

Rate Vision Direct from 1 to 5 stars
Ordering
Service
Price
Delivery
Would you buy from Vision Direct again?

At least 40 characters.

Details

Contact information

Page statistics

Is this your company? Claim this listing