95%Would buy again
What stands out to me after years of ordering is how consistent the substitutions are, they nearly always pick a sensible alternative when something's out of stock. I've been a customer since the early days and the site has got a lot clearer. The team on the phone have always sorted out any problem for me. Delivery is reliable and the drivers are courteous with the bags.
Read moreI needed a reliable weekly shop after my hip op and I'd hoped this would take the strain off. Booking the first slot was fiddly, the page kept timing out and I had to start again twice. When the order came, two items I'd paid for were missing and I had to wait several days for a reply from their help team. I'm sure it works well for many people but it didn't suit me.
Read moreI bought the large bulk pack of nappies and the price per item worked out better than the big supermarket, which I didn't expect. The delivery charge was reasonable for a order that size and I got a slot the next morning. Everything was on the list apart from one thing that was out, and they swapped it for a similar brand without fuss. For someone counting pennies it does the job well.
Read moreI needed a reliable weekly shop after my hip op and I'd hoped this would take the strain off. Booking the first slot was fiddly, the page kept timing out and I had to start again twice. When the order came, two items I'd paid for were missing and I had to wait several days for a reply from their help team. I'm sure it works well for many people but it didn't suit me.
Share your own experience to help other customers. Your review is published under your name.
Venta is an online shopping business whose website is the main route through which customers browse and buy from the company. Its catalogue spans several categories, and customers place their orders directly online. The business arranges delivery of purchases to the address each customer provides at checkout.
Its customers are people who prefer to buy from home rather than visit a physical shop, though the company's own material offers little detail on its wider customer base. Reviews of the company's service, including ordering, delivery and returns, help other shoppers judge what to expect before they buy.
