Urban Surfer

I ordered a wool cardigan for my sister's birthday and I was rather pleased with how it turned up. The packaging was neat and the cardigan was exactly as described, though I did wait a little longer than I'd hoped for it to reach me, about five working days. The checkout was straightforward and I didn't have to create an account, which I always appreciate. I'd be happy to order from them again.

I've found this a far better option than the shop in town, which has become rather expensive. The website is clear and easy to navigate, and the order came exactly when they said it would. The fabric is soft and the sizing was accurate. I am very pleased with my purchase.

I know this stuff pretty well, and the listing photos made the finish look a lot glossier than what arrived. The item works fine but it's clearly a cheaper version of what the picture shows. Ordering was easy enough and delivery was on time. Wouldn't say it's a bad buy, just not what I expected.

Good site, sorted my order in about five minutes on my phone which is what I wanted. Delivery took a day longer than the tracking said but it got here. Would use again for sure, just needs a bit of a tidy-up on the mobile menu.

I'd looked at a few places before settling on this one, mainly because I needed a particular shade of paint. Ordering took a while because the colour selector kept freezing on my laptop. When the tins arrived they were a bit dented, though the paint itself was fine and the price was good. Would probably check the packaging next time.

Needed a top for a night out and everywhere else was sold out. Found it here, ordered Thursday night and it turned up Saturday morning. Fit is good, really happy with it, sorted.

Way better than the other app I was using, that one kept logging me out. Here the basket saved and I checked out in like two minutes. Stuff came fast too, great.

The first thing I noticed was that the site had a really clear size chart, which I appreciated. Unfortunately the item I ordered was too small and sending it back was a long process. The return label took four days to come through and I had to chase it. The refund arrived eventually but it wasn't smooth.

Got a jacket that would have cost nearly double at the usual place, so the price is the main reason I went with them. The jacket fits well and the fabric feels like it'll last. Delivery was quick and nothing was damaged. Good value.

I purchased a bedside lamp for the spare room, as the old one had started flickering. It is sturdy and the switch feels solid, which was what I wanted. Delivery took a little longer than the date they gave, about three days more, but they did send an email to let me know. Their customer service was courteous when I rang to ask about the bulb fitting.

The stitching on the strap join is the first thing I looked at and it's properly done, reinforced where it needs to be. I've bought leather goods for years so I know what to check. The only niggle was the colour looked a shade lighter than the photos, but it's still a good bag for the price and the zip runs smoothly.

Compared to the big department store site I usually use, this was a lot quicker to get round and the checkout didn't make me sign up for anything. My order came in a couple of days and everything was as described. The returns form was a bit fiddly to find but otherwise no real complaints, I'll probably order again.

My old kettle had finally given up so I needed a replacement quickly. Ordered on Monday and it was with me by Wednesday, which I was grateful for. Everything was well packaged and it works perfectly. Very pleased.

Ordered the trainers I'd been after for ages and they turned up two days later, which is quick. Stuff was in the box, no marks on them. Checkout on my phone was dead easy, got them in about three minutes.

I bought the leather bag I'd had saved in my basket for weeks. The leather is soft, the stitching looks neat and it's a decent size for work. It came well packed and arrived a day early. I know quality leather when I see it and this is good.

Yes, I'd order from here again. The bag I got is cute and the delivery was quick. Checkout was easy and I didn't have to make an account. Nice one.

Really happy with my first order, the top fits well and the fabric feels nicer than I thought it would. Checkout was quick and I didn't have to make an account. The one thing was the delivery took four working days when the site said two, but the tracking updates were clear enough. Would order again.

The size guide is the most detailed I've seen, it gives the measurements for each piece rather than just small, medium and large. I'd looked at three other places first and this was the only one where I could work out what would actually fit. Order arrived well packed, quality is solid and the price was in line with the others. Happy to order again.

I needed a new lamp for the hall after the old one broke, and I wanted something sturdy. The lamp arrived well wrapped and was simple to fit with the instructions provided. It looks rather smart in the hallway. I'd be glad to order from them again.