89%Would buy again
We needed a new fridge freezer for the holiday let and I've used this site for almost ten years now, so it was the first place I checked. Ordering was quick, the price was fair for what we got, and it arrived when they said it would. Really easy to deal with.
Read moreWe needed new blinds for the spare room after the old ones snapped. I know a fair bit about window coverings, and these don't match the description. The fixings were the wrong size for our frames and the sign up for the return took a while to get going.
Read moreThe first thing I noticed was that the site showed a delivery date before I'd even paid, which I didn't expect. I'd been nervous about ordering from somewhere new for a birthday present. The item came on the date given and was well wrapped. The only niggle is the checkout asked me to make an account, which took a bit longer than I'd like. Otherwise a smooth first experience and I'd be happy to…
Read moreI compared a few places before buying and this one came out dearer than the big online shops. The item itself is fine and it arrived in one piece. Took a few emails back and forth to sort out the order confirmation though, which was a bit of a faff.
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Understatement is an online retailer based in the United Kingdom that sells clothing and accessories with a restrained, understated design approach. The brand focuses on simple silhouettes, neutral palettes and considered fabrics intended to be worn across seasons. Its range is sold through its website, which handles ordering and delivery directly to customers.
Its typical buyer favours minimal, versatile wardrobe pieces over trend-led fashion. The company is known for its emphasis on everyday wear that pairs easily with existing clothing.
