Timberland

Knowing a fair bit about outdoor kit, I went for these because the leather is full grain and the welt looks properly stitched. They've taken months of wet commuting and show barely any wear. Ordering was easy and the parcel came when it was due. Very pleased.

Found the waterproof jacket I'd been after on the app and checkout took about a minute, saved my card and everything. Delivery turned up the next afternoon, tracking was spot on. Knows its stuff about kit, the description listed the membrane and everything. Really easy experience all round, no faff at all.

I needed a decent pair for the winter without spending a fortune. They were reduced when I bought them and the price was fair for what you get. Delivery was quick. Good value.

Compared to the high street shops these cost a bit more but the leather is noticeably nicer and the stitching looks much sturdier. Delivery was a day slower than the site said, but it arrived in one piece. Fit is good. Would buy them again.

The first pair I got back from them were the wrong width, which was annoying, but I rang customer service and they sorted a swap within two days with no fuss. The returns label was already in the box so I just popped it in the post. Took under a week all told. The leather ones I finally kept are lovely and soft already.

Best online shop I use for outdoor footwear and I've been ordering from them for about fifteen years. The account page is easy to navigate and my previous orders are saved so reordering takes seconds. Parcels always arrive well packed and on time. Keep it up.

Got the leather hiking boots in a size eleven and they've been great on the Peak District trails. The ankle support is excellent and no blisters yet. Ordered Monday, arrived Wednesday.

I needed a replacement for my worn out walking shoes, having tried a few brands over the years I know what to look for. The fit on these is roomy in the toe box which I like. Arrived in a couple of days and everything about the order was straightforward. Happy.

Compared to the cheap ones from the supermarket these are much better quality, the stitching is way tidier. Bit pricier but honestly worth it. Delivery was a bit slow, took a few days longer than I thought. Would still get them again.

Picked up a pair of their everyday leather trainers during the spring sale and the price was better than I expected for proper leather. Ordering was simple, I used the app and the discount code went through first time. Parcel arrived in three days, well packed. Wear them most days now, still looking good after a month.

Compared to the last pair I had from a different brand these are a clear step up, especially around the ankle which doesn't rub at all. Ordering online was simple and the boots arrived quickly. I know this brand well from years of buying, so no surprises here. Really happy with them.

I've been buying boots from them for years now and the quality has stayed consistent, which is why I keep coming back. My latest pair took a couple of days to arrive which is normal for me. The leather took a bit of breaking in but they're comfortable now. Good stuff.

Compared to my old pair from a high street shop these feel noticeably lighter on my feet, which matters on a long shift. Ordering was straightforward and they arrived quickly. Really pleased so far.

The size chart on the site was the thing that sold me, because I'd been burned before by other brands running small. I went up half a size as it suggested and the fit is spot on. Delivery was a day later than I expected but the tracking kept me informed the whole time. Only small niggle is that the returns form needed a few tries before it would submit.

I needed a pair of waterproof boots for the allotment, as my old ones had finally given up on me. I did order them but the delivery took well over a week, longer than the site suggested, and nobody got back to my email for almost four days. The boots themselves are fine, though I did find them a touch stiff at first.

I looked at three other brands before picking the water resistant trainers from here, mainly because the reviews on them were consistent. They're light, the cushioning is comfortable on long days, and the fit is true to size. Ordering took a few minutes and the delivery was on time. Fine.

Bought the classic six inch waterproof boots in a wide fit and I've been wearing them daily for about eight months now. The leather has softened nicely, the sole grip is still good on wet pavements, and the laces have held up. Ordering was simple and the parcel arrived when it said it would. Solid pair, I'd buy again.

I needed a sturdy pair for long walks in the Lake District, my knees don't like flimsy soles any more. I ordered them through the website, which I found clear enough to use. They arrived promptly and the fit has been very comfortable. Pleased with them.

Ordered the fleece lined jacket on my lunch break, checkout took about two minutes on the app. Arrived Thursday, fits how it should, zip works first time. Packaging was fine. Happy with it.

Really happy with this, my first time ordering from them and it all went smoothly. Picked my boots on the site, the checkout was quick and it said next day delivery which turned up the day after. Box was in good nick and the boots fit right out of the box. Would order again no problem, the returns page looked easy enough if I ever need it.