The Double F

This is the best of the online shops I've tried for this sort of thing. The fabric weight is right and the stitching holds up after several washes. I checked the reviews and the specs against two other retailers before buying. Good value for what you get.

Good quality for what I bought, a pair of wool socks, and they've lasted well. It's a bit pricier than other places I've looked at, but the fit is consistent and they've been reliable for me. Delivery was quick enough and the packaging was tidy.

Honestly this is decent for the money and I'd go back for the basics. The jumper I got is warm enough and the stitching has held up after a few wears. Delivery took three days, which was fine. The only thing I'd mention is they don't stock my size in the bigger range, so I had to order from a different site for that.

I needed a new sander for a kitchen job and wanted something with a decent dust collection. The one I got does the job, but the sanding pad was a different grit from the listing, so I had to sort a swap. The swap took about five days to arrange.

Got a phone case for my new phone and it turned up quicker than the other site I tried. Fits perfectly, bought the blue one. Didn't need to ring anyone.

Needed a charger quick because my old one packed up at work and I was on my phone. Ordered it on the bus and it was sorted by the next morning. The site was easy on mobile, though the discount code box kept getting in the way. The charger itself works fine and the cable is a decent length.

Ordered the trainers on a Monday and they turned up Wednesday, which is quicker than I expected. Fit is true to size and the box was undamaged. Simple checkout, no faff at all.

Compared to the big chain I used to buy from, this is a lot quicker and the checkout actually remembers my details. I've been ordering from them for about six years now, mostly bits for the kitchen and the odd cardigan. Delivery has been reliable every time and I've never had to chase anything. Happy to keep coming back.

Needed a cable for a gig last minute and this was the only place showing stock with next day delivery. It arrived on time. Checkout was a bit slow on my phone though, kept timing out on the payment bit.

The first thing I noticed was that they offer a proper telephone number on the contact page, which I did appreciate. Signing up for the account took me a while, as the password rules were quite strict and it kept rejecting mine. Once I was through the ordering was clear enough and the items arrived in good order. I'd say it's a reasonable place to shop, though I wouldn't call the account side easy.

The sturdy build was what I noticed first, with proper metal catches. I'd been looking at a few options and this one was the best value for the weight. It came well packed and arrived on the day I was told.

Compared with going to the high street, ordering here saves me the bus fare and the walk. The order page is clear and I could find what I wanted without help from my grandson. Everything came through as described, although the price was a few pounds more than I'd hoped for.

I needed a replacement filter for an older appliance and my usual shop had sold out. The site listed it but the stock was out of date and I had to wait nearly a week for a reply to my query. Once it arrived it worked fine. Prices are on the higher side compared to elsewhere.

Compared with my usual brand of skincare, this was a bit cheaper and the pump bottle is easier to use. It arrived with the seal intact and the order was simple to track. The only small niggle was the delivery took a day longer than promised.

I bought a linen throw for the sofa in the spring. It arrived well wrapped and the colour is just as shown on the screen. The delivery took a couple of days longer than I was told, but the parcel came in good order and I'm very pleased with it.

Compared with the shop I normally use, this came in about a fiver cheaper for the same towels. The order was packed sensibly and nothing got damaged. I'd buy from them again for household stuff.

The wool rug is lovely, honestly one of the best purchases I've made for the house this year. It arrived rolled tight and flattened out within a day. I've been a customer for years and they've never let me down.

First time ordering from them and the first thing I noticed was the size guide, it actually matched what I got, which saved me a return. Checkout was simple and I used the app to track it. The only thing is the delivery was a day later than the estimate, but they emailed me before I had to ask. Would order again for sure.