89%Would buy again
I compared a few shutter companies before going with this one, and it came out ahead on price and on the range of colours. The ordering tool made the measurements straightforward and the delivery was tracked properly. The build quality feels right. Fitted them last weekend without much fuss.
Read moreI'd got quotes from a couple of other places and this one was a bit dearer than the cheapest, so I did wonder. The shutters are nice enough, but one of the panels had a small scuff on the edge when it arrived. Customer services replied after three days, which felt slow, and they sorted a replacement eventually. Fine in the end but it dragged.
Read moreWe'd just moved into a flat with huge windows and no curtains at all, so I needed something sorted quickly before the in-laws came round. I measured up myself, which was a bit nerve-wracking, but the site walked me through it step by step and the blinds arrived looking exactly like the photos. Fitting was easy with the instructions they included. Really pleased with how it turned out.
Read moreI'd got quotes from a couple of other places and this one was a bit dearer than the cheapest, so I did wonder. The shutters are nice enough, but one of the panels had a small scuff on the edge when it arrived. Customer services replied after three days, which felt slow, and they sorted a replacement eventually. Fine in the end but it dragged.
The shutters themselves are well made and the finish is smart, I'm happy with them. However the return process for one of the panels was more involved than it needed to be, with a form that wasn't quite clear. It took a couple of phone calls to get a refund going. Not a disaster but a bit of a trudge.
Share your own experience to help other customers. Your review is published under your name.
The Shutter Store sells window shutters and related fittings for homes, including plantation shutters and made to measure options for a range of window shapes and sizes. uk, where customers can choose styles, finishes and dimensions before ordering. Its customers are primarily homeowners and interior projects in the United Kingdom who want to improve light control, privacy and the look of their rooms.
