The Hut

Compared to the big brand version of the same jacket, this one is way cheaper and honestly looks the same. Ordered on my phone in bed, arrived the next day. Quality seems good so far. Fit is a bit boxy but that's on trend.

I bought a wool scarf in the autumn sale, which I had been meaning to do for some time. The colour matched my winter coat very nicely. Everything arrived promptly and the customer service team were most helpful when I had a question about washing instructions. Thank you.

I must admit the price was a little higher than some competitors I had looked at. The cardigan is very well made, though, and the knit has held up nicely. Ordering was simple enough. Delivery took a couple of days longer than I expected but it arrived in good order.

Honestly way better than going into town for a pair of jeans. Didn't have to queue for the changing room or deal with a grumpy assistant. Fit was spot on and delivery was quick. Just wish the filters worked a bit better on the phone but whatever.

Needed something to wear to a wedding at short notice and the site had loads of options in my size. Ordered on the Tuesday evening and it turned up Thursday morning, which was brilliant. The dress fitted well and the fabric felt nicer than I expected for the price. Returns looked easy too, though I didn't end up needing them.

I'd compared this against a couple of big high street chains before buying a pair of chinos, and they came out about a fiddy cheaper on the same style. The sizing was true to the chart, which saved me a return. I used a discount code from a newsletter and got a bit more off. Nothing about it felt like I was giving up quality for the price, the fabric is decent.

Got a plain grey hoodie and it's really soft inside. Fits roughly how I expected from the size guide and the stitching looks solid after a few washes. Arrived in two days. Nice bit of kit for the price.

I needed something smart for a christening at the weekend and didn't have time to get into town. Found a midi dress on the site that was in the sale, so it was a good price for what I paid. The delivery took a day longer than the estimate said, which was a bit annoying, but it turned up in one piece and the fabric is nice.

Having worked in menswear retail for years, I can tell you their denim cuts are consistent from one season to the next, which is rare. The 32 inch leg I ordered last spring fit the same as the pair I bought the year before. Good stretch in the mid-weight fabric, not too much bagginess at the knee. Pretty much the only place I buy jeans online now.

I compared three places before settling on a navy wrap dress from here. The price was about the same as the others but the size guide was much clearer. The dress arrived quickly and the material is lovely and light. Happy with the choice.

Not the best experience but the trousers do the job. The fit was slightly off in the waist so I had to send them back, and the return took a while to get sorted. Price was reasonable and delivery was fine both ways. Would only go back if I needed something simple.

The first thing I always notice is how the site remembers my sizes from one visit to the next, so I rarely end up hunting around. I've been a customer on and off since they were mostly a shoe shop, and the checkout has got quicker every year. Returns are fine too, I sent back a coat in the spring and the refund came through within the week.

Our old kettle packed up so I needed a replacement lid and base unit that would actually fit. Had been buying from them for years for bits and bobs around the house. This time the part was listed as in stock but took nearly a week to arrive, which wasn't ideal. Once it came it fitted perfectly and the price was fair.

Ordered a hoodie and joggers on payday, they arrived before the weekend. Fit is good and the material feels proper. Got a discount code from the app which helped. Would order again.

The hoodie is way thicker than it looks in the photos, proper heavy cotton. Got it for a festival and it's already lasted two washes. Delivery was next day. Gonna get another one in a different colour.

Ordered a pair of trainers on the app during my lunch break. Checkout was quick and I had the confirmation straight away. The order took about five days to arrive though, longer than the estimate said. Trainers are fine, fit as expected, and I'd buy from them again.

I'd say it is a good place to shop, though I did find some items a little dearer than I'd seen elsewhere. The coat I bought is well made and the buttons feel sturdy. Ordering was straightforward and the parcel arrived when promised. I'd have liked a few more sale items in my size, but I'm not complaining.

The lace detail on the top is the first thing I noticed, it's really delicate and not itchy. I went and looked at a couple of other shops before buying and this was the nicest for the money. Arrived quick and the fit is right. Happy.

Got a pair of running trainers off them last week. Ordered on the app on the bus. Arrived in two days which was fine. Bit annoyed the size I wanted was showing as in stock but then got emailed saying it had sold out so I had to pick another colour. Trainers are ok so far, haven't had them long enough to say much more.

Needed more of the same work shirts for the office, having bought a set before. The sizing and fabric matched the first batch exactly. Checkout asked me to log in again and I forgot my password, so that cost a few minutes. Delivery came in the usual time.