Terry De Havilland

Bought the navy chinos and they're the real deal for everyday wear. The stitching is tidy and the waistband sits where it should without digging in. The only small thing was the delivery took a day longer than the site said, but it still arrived well within the week. Would order these again.

I required a pair of evening gloves for a family wedding and I'm glad I found these. The leather is soft and the length suits my arms well. The ordering process was straightforward and the order was dispatched promptly. I have no hesitation in recommending them to a friend.

Ordered the satin slip dress for a dinner and it looks nicer in real life than on the screen. Sizing was spot on for me. Got it quick too, which was great. Would order again for sure.

I needed a good coat for the commute and had been putting it off for a while. This one has turned out well, with a proper wool feel and a collar that stands up in the wind. I've been a customer for many years, so I know the quality they expect from themselves. The order was processed without fuss and it came through in a sensible time. Happy with it.

Decent price for good quality, and that's the main reason I went with them. Ordered a pair of trousers and a belt. Shipping was free over a certain amount and the trousers held their shape after a wash. Good value.

The cut of the jacket was what caught my attention first, it sits well across the back and the sleeves are the right length. I've been ordering for a while and I'm fond of the range. The one niggle was that the confirmation email took a little while to arrive, though the order itself went through without bother. Well made and reasonably priced.

Bought the wool overcoat in grey for the winter and it's exactly what I wanted. The lining is warm without being bulky and the cut sits well across the shoulders. Arrived in good time. Very happy with it.

Really good value for the money, I'd say. I bought two shirts and a jumper and the total came in lower than I expected for the quality. Checkout was quick and the confirmation email arrived straight away. Delivery took three days which was fine for me. Nothing to grumble about, I'd order again when I need something.

The hoodie is decent for the price and the hood doesn't flop about. Got it for the gym and some lazy weekends. Ordering was quick and it turned up a few days later. Good stuff.

Compared with the other site I usually use, the sizing here runs truer to the label and I didn't need to send anything back. Ordering was smooth and the knitwear arrived folded properly. Good quality for the price.

Compared with the other designer label I was looking at, this cut is more forgiving through the hips and the fabric has a bit more give. I know knitwear well and the stitching on the hem is neat. The only thing was that the return form was a bit fiddly to find on the site, so it took me a while to sort out a swap. Otherwise the quality is solid and the price felt fair for what you get.

The first thing I noticed was how soft the cashmere jumper is, it doesn't feel like the price tag suggests. Ordered on a Sunday night and it turned up Wednesday morning in a proper box. Very happy so far, will probably be back for a coat.

Tried three others before this one and this was the one that stuck. The shirt has a good collar and the fabric doesn't go limp after a wash. Ordering was easy and it arrived in a couple of days. Glad I stopped looking.

Compared with the high street site I'd been using for years, the fit here is much closer to the size chart and I've stopped ordering two sizes to be safe. I've been a customer for about six years now and the returns process has stayed simple, the prepaid label arrives within a day and the refund goes back to the card within a week. Nothing has ever arrived late in that time.

I needed something smart for the office that wouldn't cost the earth. The blouse I picked is well cut and the fabric holds up to washing on a cool cycle. Ordering was simple and it came well packed a few days later. Good value for the money and I'd buy from them again.

Worth it for the cashmere alone, honestly it feels far more expensive than it was. Ordered a cardigan and a scarf together so the postage was spread across both. The cardigan has a nice weight to it and the buttons feel solid. Arrived in two working days. Good value for something you'll keep for years.

The best thing about this one was the price against what I'd have paid elsewhere for a similar shirt. I got it during the sale and the discount showed clearly at checkout, no surprises. Delivery was free over a set amount which I'd not expected, and it arrived in three days. Fabric is decent for everyday wear and the collar holds its shape after a few washes.

Needed a going out top fast for a friend's birthday and this was the first place I checked. The top is nice, the fabric's a bit thinner than I hoped but it's fine for a night out. Ordered on the Friday and it landed the Tuesday after, which was ok. Would wear it again.

The first thing that struck me was the weight of the wrap cardigan, it's light but still warm enough for the chilly evenings we get here. I've bought from them a good few times now, mostly for presents and for myself. The sizing has been consistent every time, and when I rang with a question about washing the lady on the phone was patient and helpful and sorted it straight away.