95%Would buy again
The order was processed without any fuss and I had a confirmation email straight away. The items were well made and arrived in good condition, which I was glad of as I'd been a little worried about postage. The returns policy is also clear, though I haven't needed it. I'm pleased with the whole experience and expect to shop here regularly.
Read moreCompared with another site I use, this one came across as a bit dearer for the same kind of item. The bag I bought was smaller than I'd pictured, and sending it back meant printing a label and finding a post office. Would probably look elsewhere next time.
Read moreI ordered the grey wool throw for the sofa in the front room, as my old one had started to pill quite badly. It's a good thick weave and it's exactly the colour shown on the screen, which I was a little doubtful about. The only small thing is that the delivery said it would come within a week and it took nine days, though nobody contacted me to say why. I'd still order from them again.
Read moreThe item I wanted showed as in stock, but when I placed the order I was told it was on back order and it took a few days for anyone to confirm. The product itself is decent and it arrived in good order in the end. It was a bit of a faff to sort out.
Compared with ordering from the supermarket, this was about the same effort and a little cheaper on the item itself. The stated delivery window was broad, though, and I had to wait in most of the afternoon. The product itself is fine and does the job I bought it for. I'd probably order again but might check the timings first.
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LUXY is an online retailer that sells fashion, footwear and accessories for women and men. com, where shoppers can browse by category and filter by style. Its customer base is made up of shoppers who buy clothing and accessories online rather than in physical stores.
The company operates as a digital-only business and ships its orders directly to customers across the United Kingdom. Customers who want to share their experience can leave reviews on the company's page on this website.
