Steam and Oak

I bought the linen bedding set after looking at three other sellers. The quality is good and the colour is nice, though it looks a bit lighter than the photos. Delivery took a few days longer than they said, and I did not get a reply to my first email for two days. The duvet cover washed well so far.

Compared to the big chain stores, the quality on this bookshelf is noticeably better for the money. I know my timber, and the boards are straight with no knots in the wrong places. The ordering process was straightforward and the delivery people were careful bringing it up the stairs. Happy with it.

Got a floating shelf for my room and it's decent, holds my speakers no bother. Ordered it last week and it showed up on time. Only thing is the bracket was a bit fiddly to line up, but that's on me probably.

I bought the walnut serving board for a housewarming and it has been the centrepiece of every dinner since. The grain is lovely and the edges are nicely finished. It did arrive with a small scuff on one corner, and getting a replacement took a few emails back and forth. Otherwise I would happily order again. Fine for the price.

The hallway table I ordered from them arrived with the drawer runners already fitted, which I did not expect at all. Dispatch was quick and the box was well padded, and I was able to lift it into place on my own. The finish is smooth and the colour is exactly as the photos showed. I have been pleased with it every day since it went down, and I would happily look at their other pieces.

I needed a desk organiser for my new room and the first place I checked was sold out. This one was in stock and the pen pots fit my tiny desk. It arrived a day later than expected, which was mildly annoying as I had a parcel to collect that same evening. The wood is a nice colour and the finish feels smooth. I'd order again but would check the delivery window first.

I needed a birthday present in a hurry for my sister and this was the only place I found that had something nice in stock. The wooden jewellery box looked just like the pictures. Delivery was a day later than the estimate, which was a small annoyance. Otherwise pretty happy.

Compared to the high street place I usually get my stuff from, this was miles nicer. Got a little wooden tray for my desk, looks proper good and the wood is lush. Delivery was quick and no faff at all. Would get more stuff.

The garden bench I bought from them is well made and the wood is nicely finished. What let it down was the order itself, which sat in pending for almost a week before anyone got in touch to confirm the stock. The bench then arrived a day later than they had said it would, and I did have to chase.

I bought a solid oak wall shelf with the hidden brackets and I've been woodworking for years so I was checking the joints closely. The grain is straight, the edges are cleanly eased and the finish is an oil rather than a film, which is what I wanted. Brackets went into the masonry with no fuss and it's taken a loaded bookcase's worth of books without any movement. Packed well too, no dents at all.

I ordered a wooden tray as a first purchase and was surprised how quickly it turned up. The packaging was neat and the tray looks lovely on my coffee table.

I needed a replacement handle for an old chest of drawers I restore on weekends, and most places only sell the cheap plastic ones. These are solid brass with the right thread size, which is what matters. The order went through without issue and the handles came well wrapped. Fitting them took ten minutes. Exactly what I wanted.

Compared with the other brands I looked at, this was on the expensive side for what you get. The item itself is nice enough, a small leather key holder, and it feels well made. The return form was a bit fiddly to find on the site, and I had to ask for the label twice. Happy enough but I'd check prices first.

I bought the large wooden planter for the back garden, and it is a sturdy piece that looks fine against the fence. The colour was a bit darker than the photos suggested, which I did not mind but my wife did. Getting an answer to my query about drainage holes took three days, and I had to chase it once. Good value but the communication could be quicker.

Great for the price, and I have been ordering from them since they started. The latest order was a set of leather coasters for the study. They look just as good as the first lot I bought years back. Turned up when they said.

I have been buying from them for about six years now, and the thing I notice most is that the stock never seems to change its quality. Last month I got a new set of coasters to replace the old ones that finally went. Ordering took two minutes because my details were already saved. They turned up on the Tuesday, as promised, and nothing was damaged. Hard to fault.

Needed something to hang my bike on in the hallway and this wall hook does the job. Got it up in about five minutes with the screws they sent. Arrived quick, no complaints.

Would order from them again without a second thought. The oak cutting board is heavier than I expected and the finish is smooth. I rang with a question about care and was looked after straight away. Everything arrived in one piece.

Compared to the big DIY shop I normally use this was quicker to get what I wanted. Typed it on my phone between meetings so sorry for the typos, bit of a rush.

Honestly they're the best for bits for a rented flat, got a shelf and a couple of hooks and it all went up fine. Ordered at night, arrived two days later, zero complaints.