Standout

I was rather pleased by how clearly the returns label came with the parcel, which saved me a great deal of fuss. I ordered a cardigan for my daughter and the staff on the phone were very patient with me. It arrived promptly and was exactly as I hoped. I'd happily order again.

This was my first time ordering from them so I was a bit nervous. I bought a lamp and a rug from the sale section and both came within the week. The lamp had a tiny chip on the base which I reported through the site, and they sent a replacement quickly. The returns form took a few tries to find though.

Bought a candle set for my mum's birthday and it arrived in great shape. The scent is lovely and it came with a card I could fill in. Simple as that.

Honestly, my first order with them and I'm already planning the next one. The site made it easy to find what I wanted and the prices were sensible for what you get. Everything arrived packed well and on time, with a handy note inside about looking after the product. Glad I found them.

Compared to going into town this was miles quicker, I ordered a new phone case during my lunch break on the bus and it was sorted. The checkout was a bit fiddly on my phone though, kept asking me to log in again. Delivery was next day and the courier left it in a safe spot like I'd asked. Would use again, just needs the log in sorted.

Not impressed, honestly. Ordered a jacket and it came in the wrong colour, then the refund took over a week to show up. Customer service replies were slow and I had to chase twice. Won't be going back.

Bought a set of socket tools to replace my old ones and they are exactly as described, with the right sizes all present. Delivery was next day and the packaging was sturdy. Price was fair for the quality, and I've already told my brother about them.

Compared with the big names I usually check, this was noticeably cheaper for the same bedding set, and the delivery was included without a minimum spend. Got a few extra pillowcases in the same parcel too, which I didn't expect. Fabric feels good and the packaging was tidy. For the money I'm happy with it and I'd order from them again.

Needed a new charger for the car because mine packed up on the motorway. Ordered it on my phone during lunch and it came the next day. Works perfectly, no faff at all. Would use them again.

I've been a customer for a good while and the service has always been reliable. This time the item I ordered looked slightly different from the photos, and the sizing ran smaller than the chart suggested. The return process was a little fiddly, with a form that kept timing out, but they did refund me in the end.

The range of walking boots by width and fit type is the best I've seen anywhere in the UK. Sizing guide was accurate for my wide feet. Arrived in a day.

Got the trainers from here last month and they turned up in two days which was fine. Fit's a bit snug so I'd size up if you're between sizes. Price was decent compared to the high street. Would go back.

Needed a present for my sister's birthday and was panicking about it arriving in time. It got here, but the box was a bit squashed on one corner and the item had a scuff on it. Not the end of the world but not what I'd hoped for.

What struck me most was how clearly the delivery window was shown before I had to commit, which I do appreciate. Everything arrived on the day, and the packing was careful, nothing bent or scuffed. I did have a small question about a measurement and they answered it the same afternoon, which was very civil of them. I shall certainly be ordering again.

Ordered a few bits here last week and everything came through without any drama, which is more than I can say for some of the other sites I've used. The checkout was quick and I didn't have to make an account to get it done. Stuff arrived in the box they said it would, nicely packed with plenty of tissue paper. I've already put my sister on to them.

I compared three different sites before picking this one, and the price difference on the same kettle was small but real. The checkout was the quickest of the lot and I got a confirmation straight away. The kettle arrived in two days, boxed properly, and works a treat.

We needed to get the loft boarded out before the Christmas stuff went up there, and the whole thing was a bit of a faff until we found this place. The boards came flat and well wrapped, the spec matched what they said, and the cutting was clean. Took me an afternoon to fit them and no gaps to speak of. Would order from them again without a second thought for the next job.

I have been buying from this site for years and it still beats the big supermarket delivery for choice. Compared with the other place I used, the search is far clearer and the basket keeps your items. My order came on the morning promised, which is what I like.

Needed a new hoodie for the gym and the old one had gone. Ordered on Monday and it turned up Wednesday. Bit pricier than I'd like but the material feels decent. Yeah, would get it again.

Brilliant, honestly one of the easier online orders I've made this year. Everything was where it should be and the checkout didn't fight me at all. Ordered a set of kitchen bits and they were all there and in good condition.