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SpringWell

19 reviews
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89%Would buy again

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This score is based on 19 real reviews

Reviews (19)

The sparkling is actually good

The sparkling water in the 330ml glass bottles surprised me, it has proper fizz and doesn't go flat after a day. Using the app to top up on a Friday night was quick. Nothing to complain about.

Connor P.
1 person found this helpful

Needed water for the baby

We needed bottled water for the baby's formula after the old supplier stopped doing our area, so I was in a rush. Signed up on the app in about five minutes and they had a delivery slot the next morning. The bottles are heavy but the driver left them inside the door like I asked. Good.

Precious M.
1 person found this helpful

Way nicer than tap

Switched from the Brita jug to these bottles and the difference is obvious, tea tastes better and it doesn't smell of the pipes. Booked it on the app in about a minute. Lovely bit of kit for the price.

Hayley W.
1 person found this helpful

Sign up was ok

The sign up was quite a long process, lots of screens asking the same things. Once it was done the first delivery came on the day and the water tastes nice. The subscription is easy to pause when we go away which is handy. The fee on top is a bit annoying though, it feels like it adds up quickly. Not sure I'd pick it again over other options.

Jade D.
6 people found this helpful

The 19 litre bottle

Got the 19 litre bottle for the office water cooler and it's been great so far. Set up was quick, took about five minutes online. Pricier than the big supermarket brand but the taste is nicer.

Lucy S.
1 person found this helpful

Not quite the cheapest but close

Went with these over the cheaper own brand I'd been buying, mainly because the reviews on the site were good. Honestly it is a bit more per litre than the supermarket version, but the taste is cleaner and I don't mind paying a little extra for it. The sign up was a bit fiddly, it asked for my postcode twice before it would accept the address. Once I was in it has been reliable and the drivers have been lovely.

Rebecca B.
3 people found this helpful

Better than the shop option

Compared it against a couple of other doorstep water services before picking these, and the taste was clearly better than the cheaper one. The sign up took about two minutes. Happy with it so far.

Agnieszka M.
6 people found this helpful

better than the supermarket one

Compared with the supermarket own brand I usually grab, these tastes noticeably cleaner, especially when I make coffee. This was my first time ordering so I was a bit nervous about the sign-up, but it was simple. The first box turned up on the day they said.

Sophie C.
2 people found this helpful

first order done

Just wanted to see if it was worth it so ordered a small box first. Signed up on the site in the evening and it came the next morning. Bottles were fine and the water tastes alright.

Daniel C.
1 person found this helpful

a very satisfactory arrangement

I arranged for the water to be delivered to my home on a regular basis since my knees will no longer manage the walk to the shops. The arrangement was straightforward to set up and I was pleased with the courtesy shown. The water is clean, and the bottles are a sensible size for a person of my years. I would not hesitate to continue.

Tracey S.
2 people found this helpful

solid water, fair price

This is the water I'd pick if I'm honest, it's been a good switch from the cheaper brand I was using. Taste is clean and the bottles are always in good nick when they arrive. The only small thing is the delivery slot can be a bit wide, you get a four hour window which is annoying if you work. Otherwise sorted.

Muhammad H.
0 people found this helpful

hard water area so this matters

The mineral content on the label is what made me try them, we're in a hard water area and the kettle scale is awful. Ordering was straightforward, the bottles came on the regular run and the water tastes clean with no chalky aftertaste. Happy with it.

Paul B.
4 people found this helpful

good stuff, quick to sort

Honestly really happy, the bottles arrive clean and the water tastes nice. Set up the account and paid for the first order in a few minutes. Would get it again lol.

Poppy C.
1 person found this helpful

not as described on the site

I was rather disappointed with the bottles I received. The website described the labels as printed in a clear design, but mine arrived with the print smudged across the front and one label half peeled off. The water itself is fine. I contacted the customer service team by email and it took four days to receive a reply, which was not what I expected for a service of this kind.

Martin H.
0 people found this helpful

Sparkling water in glass bottles

Bought the sparkling water in the glass bottles and I've been through three cases already. The fizz holds up well in the fridge and it doesn't go flat after a day like some brands do. The bottles come back for the deposit without any fuss. Would order again.

Kayleigh W.
0 people found this helpful

Decent water, bit pricey

Honestly the water is good, tastes clean and the bottles arrive fine. Only thing is the delivery fee on small orders is a bit steep, I'd pay less for the same thing somewhere else. Would still get it again.

Thomas T.
0 people found this helpful

why we changed to home delivery

We needed a reliable supply of drinking water after my husband's hospital stay, as carrying bottles had become impossible for him. I arranged the account over the telephone and the lady was very helpful and patient with my questions. The water has a pleasant, gentle taste and the bottles are easy to handle. Deliveries have arrived punctually and the driver always takes the empties away. It is a great comfort to us both.

Carol M.
0 people found this helpful

First bottle of spring water delivered

Ordered a 5 litre bottle of still spring water from SpringWell for the first time last week, mainly to see if it tasted any better than the supermarket stuff. It arrived in good time, the bottle was clean and the water tastes noticeably softer in the tea. The driver was polite and didn't need to ring the bell twice. Will be ordering again when this one runs out.

Shannon C.
12 people found this helpful

Excellent water and a pleasant service

I can say without hesitation that this is an excellent service. I had been carrying heavy bottles from the supermarket for some years and my back was not pleased about it. The order was simple to place by telephone, and the gentleman who delivered was courteous and patient. The water has a clean, pleasant taste that my husband and I both enjoy. We are very satisfied customers and have no complaints at all.

Susan H.
0 people found this helpful

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