SnowInn

My mum has got quite poorly lately and I needed someone to keep her fridge stocked while I'm up and down the motorway. I set up a regular order in the evening and the delivery has come every Thursday without fail. The customer service team were patient when I rang about changing the day.

The substitutions were the detail that caught my attention, as I'd been worried about getting something odd in place of the brand I asked for. In the event the replacements were quite sensible and I was told about each one beforehand. My only reservation is that a couple of items were dearer than I'd have liked, though the delivery itself was punctual and courteous.

Compared with the supermarket I used before, this is much easier when my knees are bad because I don't have to lug the trolley. The slots are a bit fiddlier to book at peak times but the order itself has always been right. I've been a customer for years and it's kept me going through a lot.

Really good for a quick shop, the app is quick and the slot I wanted was there first time. Stuff turned up fresh and the driver was nice about it.

Honestly the basics are good value here, the own brand tins and loo roll are a fair price and I've stopped checking three other sites every week. I order every fortnight and the slot I want is usually there. Saves me a trip into town with the bags.

I use the click and collect slots at the weekend and they are always easy to pick and the bags are ready when I arrive. The staff at the desk are quick and friendly. I've never had a missing item.

I needed a weekly shop I could set up once and forget about, as I'm working long hours. I looked at two other sites first and this one had the best range for the money. Deliveries have been reliable for months now.

The prices on the basics are a bit lower than the big name I used before, which is the reason I switched. The one bit that annoyed me was a tin of tomatoes that came in the wrong size, and the refund took about four days to show up on my card. Delivery itself was on time and the driver put the bags where I asked.

I needed a way to get cheap food delivered quickly after a long shift and this has been ideal. The prices on the everyday basics are sharp and the app remembers my usual order. The fee is worth it for the time it saves me.

This is the one I'd tell anyone to use for a big shop, the range is wide and the substitutions are sensible. I've had almost every delivery on time and the driver is always courteous. Prices for the bulk items are hard to beat.

Compared with the other big grocery app I use, this one took far longer to get a slot confirmed at peak times, and I had to refresh the page loads of times. My order arrived a day later than I wanted. The price on the items was about the same though, so it just felt slower.

Verdict is it's good for a big shop, the app is easy enough to use. My only gripe is the minimum spend for free delivery which felt a bit high for a quick order. Otherwise nothing to moan about, the driver was polite and the bags were sorted sensibly.

I've been buying the own brand cleaning products from them for a while now and they hold up well. The bottles are the same as in the shop and the price is fair. One refill pouch came with a torn corner but the rest was fine.

The slot picker is the best bit, you can see the whole week at once which saves so much faffing about. Only thing is the bags came in one big drop so I had to unpack everything on the kitchen floor.

I bought the oat milk and a few of the snacks from the app and they turned up in good nick. My one annoyance is that the slots sell out quick on a Sunday, so I have to plan ahead. Otherwise it's sorted and cheap enough.

I've been ordering my weekly grocery top-up from them for about six years now and the bread and milk have never once arrived warm or late. Slots are easy to book and the driver always rings before coming up the path.

Honestly this beat the other grocery app I tried, the substitutions are way better and the slots open up more often. Delivery was quick and the bags were fine. Would use again.

I needed a cheap way to stock up for my nephew who's just moved into a flat. I checked three sites first and this one came out cheapest on the basics. Everything arrived in one go and nothing was missing.

Compared with the supermarket delivery I normally use, the prices here were noticeably higher on most of the things I wanted, which I did not expect. The order itself went through without bother and the goods arrived when promised, though one tin was dented. I was given a refund for it, which was fair, but I'm not sure I'd bother again for a big shop.