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Smokstore

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Reviews (20)

Ordered many times now

I have been a customer for a good few years now and the service has stayed reliable throughout. The most recent order arrived exactly as expected, packed neatly. Reordering is simple because the site remembers my details. Very pleased.

Valerie G.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Great, exactly what i ordered

Ordered on the app in the queue for the train, got a confirmation straight away. Parcel came the next day through the letterbox so didn't even have to wait in. Price was good too, cheaper than the last place I bought from. Sorted.

Joe F.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Better than the usual shop

Been buying this sort of kit for years so I know what's decent. This beats the shop I normally use on price and the range is easier to scroll through. Delivery was quick and everything matched the listing exactly. No surprises, which is what I want.

Andrew F.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Not the cheapest once postage was added

I'd hoped the price would be the draw but once the postage was added at checkout it came to roughly what I'd pay locally. The tea itself was perfectly good and the box arrived in one piece. I'd think twice about ordering a small amount again, though I may still buy a larger bag.

Tracey E.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Bought a replacement battery

Ordered a replacement battery for my device, the one I'd had before had gone. It arrived in a week, which felt a bit slow to me, and it fits but the box was a bit battered when it got here. It works though, so I'm not too bothered.

Jamie B.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

A bit slow with the reply but fine after

I sent a question about whether the bag of loose tea was the same blend as before, and it took them about three days to reply. The answer was helpful once it came, and the order itself was packed nicely and turned up in good time. I just wish the message side was a bit quicker.

Hayley B.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Cheaper than my usual place

I'd looked at two other sites before this and this one was the cheapest for the pod refills I wanted. Order was smooth and arrived in two days. Only thing is the free delivery threshold is a bit high so I had to add stuff I didn't need.

Matthew P.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Cheaper than the other site

Compared this with another online shop and this was a few quid cheaper on the same pack. Got it in two days which was faster than I expected. Only niggle is the returns form is fiddly to find on the site, but I haven't needed it.

Kieran H.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Needed a quick top up

Ran out of my usual e-liquid on a Friday night and needed something before the shops shut. Found it on the site, ordered in about two minutes on my phone. It got here Saturday morning, bottle was fine. Really handy when you're stuck.

Lily W.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

Needed a gift quickly

Needed a birthday present sorted in a hurry and had already looked at a few other shops first. This one had what I was after and the gift option at checkout was handy. Arrived the next working day which saved me. Took the pressure off.

Liam A.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.3 people found this helpful

a sound purchase

I must admit I was sceptical at first, but the order was processed without any trouble and the goods came well within the stated time. The price was very fair compared with what I had seen elsewhere for the same item. Having shopped with them now, I feel quite content with the arrangement.

Sheila W.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Cheap refills and quick to arrive

Ordered a pack of pod refills on a Tuesday and they were on the doormat by Thursday, which is quicker than I expected. The price per refill works out well compared with the shop on my estate, and I got a bit extra free in the box. Nothing to complain about, I'll keep using them for the refills.

Joshua T.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Tried a few places first

I'd compared three sites before picking this one, mainly because they had the flavour I wanted. The order went through but the tracking said dispatched and then nothing for five days. I emailed and got a reply after a week saying it was delayed at the depot. Eventually it arrived but I was really let down by the wait.

Nicola K.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

good first order

Pretty happy with it, it's my first time ordering from them so I was a bit unsure. The delivery took a day longer than the site said but it all arrived fine and the products were what I picked. Would order again.

Grace H.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Ordered the tea caddy and it arrived well packed

The tea caddy I ordered arrived in a sturdy box with the lid sealed tight, which I was glad of as I'd had a leaky one from elsewhere. I did find the checkout a little fiddly to begin with, as the postcode box wouldn't accept my details until I tried it a second time. Once through, the order confirmation came straight away and I'd be happy to order from them again.

Kathleen E.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

Ordered a vape

Ordered a starter kit on the site and it came quick. Box was fine, kit works. Took about ten mins to order, the checkout let me pay with my card no bother. Would get it again.

Lucy B.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

cheaper than the high street

Compared it with the big chain first and this was a fair bit cheaper for the same bag of loose tea. Ordered on a Monday, arrived Wednesday, everything was where it should be and the price stayed the same at checkout which is more than I can say for some.

Charlotte B.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.12 people found this helpful

Quick and cheap

Honestly the cheap price is what got me, it's noticeably less than the big names. Ordered Monday night and it was at the door Wednesday. The app is easy to use, nothing weird at checkout. Good stuff, will use them again for sure.

Charlie W.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

bought the vape kit

Ordered the starter vape kit and a couple of spare coils on the app while waiting for the bus. Checkout was quick, it asked me to confirm my age which I was fine with, and the box turned up the next day. Nothing to complain about, just what I wanted. Would order again, probably this weekend actually.

Aaron G.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

just wanted a spare

Needed a spare coil and didn't want to pay for a whole new kit. Found the part on the site and it arrived in a few days. Fits my device, nothing more to say really.

Craig R.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.3 people found this helpful

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