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95%Would buy again

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This score is based on 19 real reviews

Reviews (19)

why I needed a new pair

I needed a new pair after my last ones snapped at the hinge and I wanted something lighter. The prescription process was straightforward and I liked that they checked my details before the lenses were made. The glasses are comfortable and I can see well at my desk and on walks. Price was reasonable compared to my last optician.

Gillian L.
1 person found this helpful

Daily lenses again

Been buying my monthly lenses from them for years now and the stock is always there when I need it. Checkout remembers my details so reordering takes about a minute, and they arrive in a little padded envelope every time.

Gillian D.
1 person found this helpful

compared to the high street

Compared to the high street opticians I went to, the difference in price was huge for the same spec lenses. The prescription check on the site asked sensible questions and I had a question answered by email within the hour. Anti-glare coating looks good and the frames feel sturdy. Would happily pay the same again for the savings alone.

Kasia S.
2 people found this helpful

Needed a spare pair fast

I needed a spare pair of prescription glasses after I sat on my old ones and the optician quoted me weeks. Found these online and the process was simple to follow, you upload your prescription and pick frames. The lenses were accurate to my prescription and the fit was spot on after a quick adjustment. Good value for what you get.

Kamil T.
3 people found this helpful

The virtual try on

The virtual try on feature is what sold me, you can see how the frames sit on your face before buying. Ordered two pairs and both arrived in a padded envelope with the cleaning cloth. Easy stuff.

Bradley G.
1 person found this helpful

Cheaper than my usual place

Compared to my usual online place, these were a bit cheaper for the same frame. The lens options were a bit fewer though and I had to pick between two coatings. Delivery was fine.

Natalie W.
1 person found this helpful

Quick and easy order

Quick and easy order, took maybe five minutes from start to finish on my phone. The try on tool is actually useful. Got a pair of tortoiseshell frames and the lenses came in a nice little case. Happy with it.

Victoria J.
0 people found this helpful

Sunglasses arrived quick

Got a pair of sunglasses for a holiday and they came within three days, which was faster than I expected. Checkout was quick on my phone and the pictures matched what turned up. Would order again.

Mohammed M.
1 person found this helpful

Tried a few places first

Tried a few places first, including a well known high street chain and an independent in Leeds. Ended up here because the frames I wanted were in stock and the price came in well under the others. Checkout was smooth and the confirmation came straight away. Haven't had any problems with the lenses since.

Craig L.
3 people found this helpful

Compared with another site

Compared to another online retailer I'd used, the frames here felt a bit more flimsy in the hinge. The price was about the same though, and the try on tool was better. Took a few extra days to arrive but it was fine.

Jodie H.
0 people found this helpful

Better than the chain

Better than the chain I usually go to, the price was lower and I didn't have to book an appointment. The frames arrived with a small scratch on one arm, which was annoying, but they sent a replacement quickly.

Jamie L.
1 person found this helpful

Needed reading glasses quickly

Needed reading glasses for a course starting the following week and ordered on a Monday. They turned up the following Saturday, which was a bit later than the date shown at checkout. The glasses themselves are fine but the delivery wasn't what I'd hoped.

Christine W.
5 people found this helpful

Reorder of my daily lenses

I've been ordering my daily contact lenses from them for about six years now and the reorder reminder email is handy. The box arrived a day earlier than the site said, which was nice. The only thing I'd change is the price, it's a bit more than I'd pay at the big chains, but I keep coming back because the reminders save me remembering. Stock has always been there when I need it.

Zoe N.
3 people found this helpful

reorder reminder is handy

The reminder email for my lenses arrives just before I run out, which is the detail I value most after years of ordering. The box comes through the letterbox without fuss and the price has stayed the same. I've been a customer a long time and it still works well for me.

Karen A.
1 person found this helpful

First pair of contacts ordered here

Ordered a box of monthly contact lenses as a first time customer and they arrived in two days. The checkout asked for my prescription details and was easy to fill in, and I've already had a reminder email about reordering.

Lucy M.
1 person found this helpful

good for cheap glasses

Honestly really good for cheap glasses frames. Ordered a pair of round metal ones and they look just like the pictures. Took about 9 days to arrive which felt a bit long but fine. Would order again.

Georgia W.
5 people found this helpful

the prescription check was thorough

What struck me most was how carefully they checked my prescription before the glasses were made, and they phoned to confirm the pupil distance, which I had not expected. The frames arrived well packed and fitted my face exactly as the online images suggested. I'm grateful for the attention they gave my order and would happily order from them again.

Michael S.
1 person found this helpful

fine but slow to ship

Would order again but only because the price was right. I placed my first order and it took nearly a week to dispatch, and the confirmation emails were a bit vague about when it would actually go out.

Tomasz C.
1 person found this helpful

very satisfied with my new glasses

I am very satisfied with my new reading glasses from this company. The ordering process was clear and I appreciated being able to upload my prescription without fuss. Everything arrived well packed and the lenses are clear and comfortable. I would not hesitate to order from them again, and I have already recommended them to my sister.

Janet W.
0 people found this helpful

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About SmartBuyGlasses

SmartBuyGlasses is an online retailer of prescription and non-prescription eyewear, selling frames and lenses through its website for customers across the United Kingdom. The range covers a mix of everyday spectacles, sunglasses and contact lenses, with lens options that can be matched to a prescription entered at checkout. The company operates entirely online, so customers choose frames on screen and receive their glasses by post rather than visiting a shop.

The business is aimed at people who want a lower-cost alternative to high street opticians and are comfortable ordering their eyewear remotely. Its website provides guidance on measuring pupillary distance and selecting lens types, which helps customers complete an order without an optician present.

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