Silked

I needed a replacement kettle as the old one had given up. I was rather pleased with how simple it was to find what I needed and place the order. The item arrived a day later than the site said, which was a bit of a nuisance, but it was packed carefully.

The price was the first thing I noticed, it was a few pounds under the other shops I checked for a set of kitchen towels. Ordering was simple enough, though I had to re-enter my postcode twice. The towels came in good condition and the delivery was a day quicker than promised. I'd have liked a bit more variety in the colours. Still, I got what I paid for and that's what counts to me.

Compared with the usual place I go for car bits, these were noticeably dearer for the same part number, which annoyed me. I know the spec well so I checked it twice before ordering. The fitment notes were clear enough and the part was right when it arrived, but I'd have paid less going direct to the manufacturer. Delivery was fine, two days, no damage. Just not the bargain I was hoping for.

Needed a replacement printer cartridge for work and was in a rush. Ordered on my phone and it went through first time. The delivery was late, it turned up a day after the date given, and nobody emailed to say why. It did arrive in the end and works fine.

I needed a present for my brother's birthday and had forgotten until the week before. Found it here, ordered it at lunch and it came the next day. Easy to use, I'd never bought from them before and it was all clear.

This is the best place I've found for this sort of thing after years of looking. Prices are steady and the range is good. I've ordered several times and the service has always been reliable, the team answered my query about a delayed order within a day.

Booked a delivery slot for the evening and it came in the morning. Got a text saying it was ready. Quite pleased with that bit. Only niggle was the app kept logging me out.

Went with this over the shop down the road because it was quicker to get hold of the item, and the order turned up next day. Quick checkout on my phone, took about two minutes. Good, would order again.

Bought the blue trainers on the app and they arrived in two days. The box was fine. Fit is true to size so no complaints there. Checkout on the app was quick, even on my phone on the bus. Would get them again.

Ordered the replacement filter for my boiler here, knowing the model well. The part was exactly what the listing said and fitted first time. Delivery was next day and it came well packed. Fine service.

The best bit was the tracking, it updated every step and I knew exactly when the box would land. Got a new phone case and it fitted my model first time. Ordering took about two minutes, saved my details and everything. No complaints at all from me.

Good place for this sort of purchase, I've been buying the same kind of thing for years and this is one of the better ones. Prices are fair and the site is easy to search. The only thing that bugged me was the checkout asking me to make an account, but that's a small thing. Would use again.

Bought a desk lamp as my first order here after seeing it recommended. The lamp came well wrapped and set up in a minute. Customer service answered my question about the bulb within an hour. Good first experience.

I've been ordering from them for about six years and this time I went through them rather than the big department store down the road. The price was lower and the delivery was quicker than the store's click and collect. The sizing was a touch off on one item, though, so it took a couple of emails to sort out. Still, I'm happy enough and I'll keep using them.

Bought the cordless drill here after comparing it with the big DIY chains. The specs matched what was listed and the battery holds its charge well. Delivery was prompt and the box was undamaged. Pleased with it.

I'll be honest, I expected a bit more for the price. The item is fine but the finish is thinner than the photos suggested. I had to ring up about a return and waited a good while on hold before anyone picked up. It's not the worst experience I've had but I'd think twice before ordering again.

Went with this instead of my usual site and honestly the sizing is way more accurate. Got a dress for a wedding, fit perfectly. Packaging was cute too. Would order again!

Needed a new charger because mine broke the night before a trip, so I went looking for one on here. Ordered it late and it was there the next afternoon, which was decent. The site did keep logging me out while I was checking out, mind, so I had to go back twice.

Honestly really good, ordered a hoodie on the app and it turned up next day. Price was decent too, cheaper than the usual places. Would get stuff from here again no worries.