Screamingo

I needed a gift for my sister's hen do and had about a week, so I looked at a few shops before deciding. This one had the best choice of personalised bits and the order went through without any fuss. It arrived two days early and was wrapped nicely. Ordering was quick too, took about five minutes on my phone.

The size chart said medium but the top was basically a small. Tried to message them and it took two days to get a reply. Sent it back, return label was fine but the refund took ages to land. Not what I expected for the price.

Needed a replacement charger fast because mine died on the train. Found it here, ordered at lunch and it was sorted by the afternoon. Quick and easy, saved me a trip into town

Compared with the catalogue company I used for years, ordering here is far quicker and I can see stock before I pay. I've been a customer since they started and the account has never given me bother. Last month I reordered my usual cushions and they came through the door in three working days, which is more than I can say for the old place.

I bought a set of bed linen from them last spring for the spare room, and it has washed beautifully. The ordering was straightforward and I didn't have to ring anyone to ask about sizes, which I appreciated. It's been a pleasure to deal with them, and I'd happily use them again for the rest of the household's bits.

I compared four sites for a new set of bed linen and this one turned out to be the best of them. The choice is wide, the photos are clear and the reviews from other buyers helped me decide. It arrived quicker than the others would have, and the quality is nice and crisp. I am happy with the purchase.

Picked up a denim jacket as my first order here. The sizing guide was helpful and it fits nicely. Delivery took about four days, which was a bit longer than I hoped, but it came in a neat box and the jacket was in good nick. Would order again I think.

Went for this one because it was the cheapest option I found for a phone case, and the price is good. Took a bit longer than I'd like to arrive though, about six working days, and the tracking didn't update for two of them. Case fits fine and feels sturdy enough, so no real complaints, just wish it had come sooner.

I needed a present for my nephew's birthday and was running out of time, so I looked at a few places before picking this one. The other shops either wanted more for the same thing or were out of stock. This one had what I wanted, it was easy to order and it arrived the next day. My nephew was happy with it and so was his mum.

I bought a new tea towel set from them, the same as I always do. Arrived quickly and the quality is as good as ever. A reliable firm after all these years.

They came out on top, and that's the short version. I checked three other retailers for a replacement hairdryer and this one had the clearest product pages and the best price on the day. Ordered Monday, got a tracking email Tuesday, and it turned up Thursday morning. Packaging was tidy and the box wasn't crushed at all. Happy with the whole thing.

Bought a pair of trainers from here for the gym. They came a week later than it said on the checkout, and nobody told me about the delay until I emailed. The trainers themselves are fine, just a bit annoying.

Compared with the other site I usually use for printer cartridges, this one came out ahead on price, which was the main reason I switched. The ordering process is simple enough, though I did have to create an account first. Everything arrived on time and in good condition. I will be sticking with them for the foreseeable future, and I have no real complaints about the service.

Needed a new kettle after the old one packed in and this was the quickest option. Ordered it at work on my phone and it came the next day. Works fine, does the job, no complaints.

Compared with ordering from my usual department store, I found the process here rather more straightforward and considerably quicker. I placed the order on a Tuesday evening and the confirmation arrived within minutes, which I was grateful for. The customer service team answered my one query promptly and courteously, and I have no complaints whatsoever about how the whole thing was handled.

Compared with the chain store on the high street, I have found this site much more convenient, particularly for items I cannot easily find locally. I ordered a set of garden tools a while ago and they arrived in good order, well packed and without any damage. The prices are generally a little lower than the high street equivalent, which I appreciate. The returns process was clear when I needed it, and I would happily order from them again.

Ordered from here in the end, and it was the cheapest of the four I looked at. The site is easy enough to use and the price was hard to beat. Took a couple of days longer than the estimate though, so not perfect, but I'd still go back.