ScentStore

I've been using this shop for close to ten years now and it compares well with the others I've tried. The range has grown a lot, and the way they handle returns when a bottle is damaged is sensible. Last order had one item out of stock and they refunded it quickly with no fuss. Delivery has been reliable, though the price has gone up a bit over time, so I'm watching that.

Ordered a bottle on the train home and it was done in about two minutes on the app. Saved my card details so nothing to type. Arrived the next afternoon, which was fine for me. Good shout for last minute stuff.

Bought a large candle from them and it was a little smaller than I'd expected based on how it looked online. The scent is pleasant enough, though it isn't as strong as I'd like. I know this sort of candle should be used with care but I wanted to mention it. Delivery was fine and it came in one piece.

Compared with buying the same bottle from the department store, I found it a good deal cheaper and the service was much more relaxed. I ordered a gift set for my daughter and it was delivered the following week without any trouble. The team answered my question about the set promptly by email. I'm very content with how it went.

Needed a quick gift for my girlfriend's birthday so went for a bottle they had in stock. The picture on the site made the bottle look bigger than what turned up, which was a bit annoying. Took a few days to get a reply when I emailed about it, and the order itself was fine, just slow to sort the query. Probably wouldn't go back.

The first thing that struck me was the little handwritten note tucked in with the parcel, which was a nice touch from a site I'd never used before. Ordering was quick and the checkout didn't ask me for loads of details. The bottle arrived well packed and the scent is exactly what I hoped for, so I'll be back for my next one.

Compared to the supermarket own brand I was using, this is clearly a step up in terms of the actual fragrance strength. I've been buying perfume for years and know what a good eau de parfum should smell like. Price is fair for the quality and it arrived sealed and in good condition.

Compared to the perfume counter at my local department store this was a lot less hassle and the prices were lower for the same bottle. Ordered on my lunch break and it turned up the next day. Nice to have the scent notes listed clearly on each product too. Happy with it.

Decent place to get a gift sorted quickly. Bought a candle set for my mum's birthday and it came gift wrapped with a card. Packaging was tidy and nothing broke. The site could do with a better search filter but I found what I wanted in the end. Would use again.

Knows its stuff when it comes to niche fragrances, with a good spread of houses I had not come across before. The descriptions of the notes are accurate in my experience, which is more than I can say for some sites. Ordered a sample set and a full bottle and both came packed well. Solid place for anyone into the less mainstream end.

Needed a replacement bottle of my usual scent after running out, so I went for it here. Price is a bit higher than the big online retailers, which I noticed straight away. The order went through fine and arrived in a couple of days. Would probably check other sites first next time to see if they are cheaper.

The first thing I noticed was how quick the checkout was, I'd put in my card details and it was done before I'd even finished my tea. I'd been a bit worried about buying from a site I didn't know, but the bottle turned up the next working day in a proper box and it smelled exactly like I'd hoped. Would order again for sure, especially with the next birthdays coming up.

Needed a fragrance for a night out so ordered same day and hoped for the best. It arrived the next morning which was fine, but the bottle had a small scuff on the box so I was a bit wary. Contents were fine and smelled right. Customer service took a while to respond when I asked about the scuff.

I'd compared three other sites before picking this one, and the price on the bottle I wanted was the lowest. Their filter for scent family made it easy to find what I wanted. The order turned up when they said it would.

I bought the reed diffuser for the hallway because the old one had gone flat and I wanted something lasting. It has been on for a few weeks now and the scent is still there without being overpowering. The order came well packed and the instructions were clear. I'm very satisfied and shall certainly order from them again.

I needed a fragrance-free room spray as my sister has become sensitive to strong smells and I wanted something she could tolerate. The team were helpful on the phone when I asked a question about ingredients. Delivery was a touch slower than I'd hoped but the item arrived in good order. I'm pleased with it.

I've bought the same refill diffuser oil from them for about six years now and it has never been a problem. Ordered again last month, arrived in two days which is quick for me. The checkout remembers my address which saves a bit of time, and the price has crept up a little but not so much that I'd move. Would order again.

I ordered a bottle of aftershave for my husband's retirement and I was keen it arrived on time for the day. It came a day later than the site said it would, which was a shame, though the team did email me to let me know. The scent is exactly as he likes it and the packaging was lovely for a present. I'd happily buy from them again.

Good value, the bottle works out cheaper than the same one at my local department store. Only niggle is the delivery charge which is a bit steep unless you spend over a certain amount. Still, I'd order again.

Honestly the best range I have come across for designer-style fragrances at this price, and I have been through a fair few sites. The filters let me narrow down by notes which saves ages. Ordered two bottles and the delivery was prompt and the packing was careful. Will keep coming back for the next one.