Samuel Johnston

I ordered a wool cardigan from the site in the autumn and it arrived within the week, which I was pleased about. The colour is exactly as shown and the fit is very good. The only small matter was that the returns form took a little finding on the website, but once I had it the refund was processed without any fuss. I would be happy to order from them again.

Bought a pack of work gloves for the allotment and they cost less than the garden centre. Two pairs for the price of one at the usual shop. Delivery was next day and they fit fine.

The colour is spot on, exactly the shade of green I wanted for the bedroom curtains. Checkout was quick on my phone while on the bus. Arrived four days later in a decent box.

Needed a replacement lamp for the hallway as the old one had finally given up after years. I have been buying from the site for well over ten years now. The new one arrived in good time but the box had been squashed on one corner, though the lamp itself was fine. Customer service sorted it quickly by email.

The packaging is clever, everything is in little trays so nothing rattles. Got my trainers in two days and they look just like the photos. Easy checkout, would buy again.

Solid choice for a mid range camera strap and bag, I have used a lot of these over the years. The fabric is a proper weight and the buckles are metal not plastic. Ordering was quick and the parcel came the next working day. A good option for anyone who knows their kit.

The price per unit was what sold me, a case of hand soap works out well against the supermarkets. The bottles are the right size for the cupboard and the pump works first time. Ordering took a couple of minutes and the box came the next day, neat and undamaged. Would order the same again for the house.

Way better than the other site I was using, the sizing actually matches what it says. Ordered on my phone during lunch and it was easy. Got it two days later, no complaints.

Good value for a mid range cordless drill set, the batteries hold charge well and the case is sturdy. Ordering was quick and the checkout remembered my details. Delivery took three days which is fine.

Bought the bulk pack of printer paper and it works out much cheaper per sheet than the high street. The ordering process is simple and the delivery was on time. Nothing to complain about, it does exactly what I needed for the office.

Compared to the big brand version this one is a fair bit cheaper and the build feels just as solid. I use it most days for work so I notice these things. Ordering took a minute and it arrived the next day.

Needed a spare charger for the car after mine packed up on a long drive. I know my electronics and this one is a proper fast charge unit with the right output for my phone. Ordering was simple and it came quickly. The only niggle is the cable is a little shorter than I'd like, though it does the job.

Needed a new kettle as the old one had started leaking. I wanted something cheap but not rubbish, and this fitted the bill for a good everyday model. It was delivered in a few days and works perfectly. Good value for what it is.

I ordered the same throw blanket I have had from them before, the one for the sofa. It came quite a bit later than the date they gave, which was a nuisance as I had guests coming. The blanket itself is as lovely as ever. Customer support did reply, but it took nearly four days.

Honestly my first order here was not great. I bought a pair of trainers and the confirmation email took ages to come through, so I wasn't sure it had gone in. When they arrived they fitted fine and looked as expected. Took about a week in total which was longer than I expected.

Cheaper than the other shops I looked at for the same set of storage boxes, and that counts when you need six of them. The boxes are sturdy enough for the loft. Ordered Monday, arrived Wednesday, no problems at all.

Good quality hand pruners for the price, I have been pruning roses for forty years and these are as sharp as anything I have owned. The blades hold an edge well. Ordering was straightforward and they came in a couple of days. Only thing is they were a touch slower to arrive than I'd hoped, but they were worth the wait.

I needed a birthday present for my sister in a hurry and a friend pointed me here, so this was my first time ordering. The checkout was simple enough and I got a confirmation email straight away. Delivery took a day longer than the site said but it turned up in good nick, and the price was fine for what it is.