Saltwater

I'd looked at a couple of the big chains and two smaller sites before settling here, and the verdict is easy: this was the best of them. The filter media was well priced for what you get and the search made it simple to find the right size. Dispatch was same day and the parcel arrived the next morning.

Grabbed some shrimp food here because it was cheaper than the place I usually go. Arrived in a couple of days, which was nice. The little tub was a bit smaller than the photo made it look, but the shrimp seem to like it.

We had just set up a new aquarium for the kids and needed proper flake and some conditioner quickly before the fish arrived. The order went through fine but the delivery took longer than the site said, and the customer service reply to my question about it took a couple of days to come back.

Compared to going into the pet shop in town, ordering the filter cartridges here took about five minutes on my phone and they turned up the next day. Checkout was quick and I didn't have to explain what I needed to anyone. Brilliant.

I found the same aquarium salt at the local aquatic shop, but it works out considerably cheaper ordering it here, so this was a clear win over the shop. The packing was thorough and nothing was damaged. I'm very pleased with the order and would happily use them again.

Honestly this is still where I go for fish food after many years of ordering from them. The range has shrunk a bit lately and a couple of my usual items were out of stock for weeks. Delivery is still reliable and the packing is careful, though.

I bought the big bag of fish food because it works out much cheaper per gram than the small tubs, and that was the whole point for me. It lasts ages and the flakes don't crumble to dust in the bag. Good value and nothing to complain about.

Ordered from here instead of the other site I usually use, and it was way quicker to check out. The app kept my details saved which was handy. Stuff arrived the next day.

My old air pump gave up over the weekend and the tank was going cloudy, so I needed something quick. I ordered on a Friday evening and it turned up on the Monday, which was fine given the circumstances. The pump itself is quiet and does the job, and I'd have liked a bit more information on the listing about flow rate before buying. Otherwise no real complaints and I'd order again.

The verdict is that the goods are decent, the filter does what it should and the price was reasonable. I did have trouble returning a sponge that wasn't what I'd expected, because the returns form was hard to find on the site and I had to ring up. It took a while to sort out.

Got a small heater for my betta tank off the site. Ordered Monday, arrived Wednesday, works perfectly. Packed well and the temperature is spot on. Would get stuff from here again no problem.

My old air pump had given up and my tank was going cloudy, so I needed a replacement quickly and wanted something I could rely on. The one I ordered arrived well packed and runs quietly. I'm very happy with it, and the checkout process was straightforward.

I bought the reef salt mix to start a small saltwater tank and compared a few brands on other sites first. This one came in a sealed bag with clear mixing instructions and was priced fairly against the rest. Delivery was prompt and the order arrived without any issue.

We needed a proper quarantine tank for a couple of new goldfish after one of our older ones got sick, and I know my way round fishkeeping gear so I was after something specific. The tank and lid were exactly what I expected. Delivery was a bit slow and the price is on the high side, but the kit itself is decent.

Honestly, I'm pretty happy with the LED light I bought here for my planted tank. It's bright enough and the colour looks nice on the plants. The only niggle is that the mounting clips felt a bit flimsy when I fitted it, and the delivery took a few extra days over what I expected.

The first thing I noticed was that one of the airline tubes in my order had a small split in it, which was a shame because I'd been buying from them for years without issue. I sent a message and got a reply after three days. The replacement was fine but I'm not sure I'd want to wait that long again.

Compared with the aquatic supplier I'd used for years, the same water conditioner was noticeably less expensive here, which was the main reason I switched. The bottle arrived sealed and well packed. I've had no problems and I'm happy with the change.

I was rather pleased to see that the LED light I ordered for my planted tank was dispatched the same afternoon I placed the order. The fitting instructions were clear and it has run without fault for several weeks now. The only thing I'd mention is the packaging could have been a little more substantial, though nothing was damaged.

The bulk tub of marine salt was the first thing i clocked, it was noticeably less than the two other sites i looked at first. Delivery came in two days, box was fine, nothing damaged. Only niggle is the checkout asks you to make an account before you can see the total, which was a bit annoying.