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94%Would buy again

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This score is based on 18 real reviews

Reviews (18)

Cheaper than the usual brand

I'd been buying the big name filter jug from the supermarket, so I was surprised to find this cost less per cartridge. The jug itself feels a bit lighter than mine did, which I didn't love, but it pours fine. Delivery was quick and the cartridges fit without any faff.

Megan A.
1 person found this helpful

Have been buying the spares for years

Have been buying the replacement cartridges from them for years now, every few months when the box runs low. The same fit as always and the water tastes the same, which is exactly what I want. Reordering is simple and they've never let me down.

Lynne T.
1 person found this helpful

filter does the job

Knows his way around a kitchen tap, so I was after a filter that would take the scale out of hard water. The cartridge fitted my jug without any bother and the water is noticeably softer. It came in a sealed pack with the date on the side, which I appreciated. Price is fair for what you get, though not the cheapest I found.

Joshua S.
1 person found this helpful

Cheaper than the bottled water

Compared to paying for bottled water every week, this is so much cheaper and way less of a faff carrying crates home. The jug is light and the pour is clean. Delivery was smooth.

Amy P.
1 person found this helpful

Good for the price

Yeah this is good. Ordered on my phone during my lunch break and the checkout was quick. Jug works fine, water tastes better than before. Only thing is the delivery took a day longer than they said, but I'd still get it again.

Victoria M.
1 person found this helpful

Refills cost less than the big names

The refill pricing on the site was the first thing I noticed, it was clearly cheaper per cartridge than the big name in the supermarket. I'd looked at a few others first. Ordering was quick and it arrived when they said it would.

Daniel D.
0 people found this helpful

needed a better filter for hard water

We're in a hard water area and the kettle was furring up fast, so I needed something that would cut down the limescale in the drinking water. I know filtration well from my plumbing work and this does the job properly for the price. Fitted it myself in a few minutes and the taste has improved noticeably.

Gareth D.
0 people found this helpful

Bought the filter cartridges

Bought a pack of the replacement cartridges after comparing a few brands in the shops and online. These were a little cheaper than the big name ones and the fit in our jug is spot on. Arrived well packed with no fuss. The water tastes clean and the jug hasn't leaked once since we fitted them.

Ian D.
1 person found this helpful

A sensible choice for the household

I would say this is a sensible choice for anyone who wants cleaner tap water without the expense of bottled. The jug is well made and the filters are straightforward to fit, which I appreciated as I am not the most technical person. Delivery arrived within the week and everything was in order when it came. I am pleased with the purchase and expect to reorder when the time comes.

Margaret A.
3 people found this helpful

Been ordering for years

The reminder emails for refills are the bit I like most, they arrive just before the last cartridge runs out. I've been a customer for years now and the delivery has been reliable every time, the parcel always comes on the day. Prices have crept up a little but still fine.

Karen E.
0 people found this helpful

Better value than the shop jugs

Compared to the jugs in the big supermarket it's clearly better value, since the refills work out much cheaper over the year. I also like that the filters are listed with how many litres they cover, so I know when to change them. Packaging was neat and nothing was damaged.

Catherine M.
0 people found this helpful

Good jug, bit of a wait

Would go with this again. It's a solid jug and does exactly what we needed for the kitchen. The one gripe is that the first delivery took about five days longer than the site said, and nobody told us until we rang. Once it arrived it was fine and the filter is easy to swap.

Mark A.
2 people found this helpful

Fair enough for the money

The cartridge I ordered came in a pack and was fine, but the instructions in the box were pretty vague about when to swap it. Delivery took a few days longer than I expected. It does the job and the price is reasonable for what you get.

Stephen N.
0 people found this helpful

Sorted, quick delivery

Ordered a jug and some filters on Friday and they were here Monday. Easy to set up, took about five minutes. Water tastes better, which is all I wanted. Done.

Joshua K.
3 people found this helpful

Reply took a few days

The refills are cheaper than the shop so I'm happy with the value. I did email them about which cartridge fits my jug and the reply took three days, which was a bit slow. Sorted in the end.

Zoe J.
2 people found this helpful

sorting our water out

We needed a filter for the office kitchen because staff kept complaining about the taste from the tap. Ordered a jug for the team and a box of spares, and the whole thing was simple to set up. Everyone uses it now and nobody has asked for bottled water since.

Bradley H.
11 people found this helpful

Much easier than the other brand

Compared with the other brand I had been using, the filter change here is far simpler and I can manage it on my own without any fuss. The jug is a good weight and the spout pours cleanly into the glass. Ordering the refills was quick and everything arrived as described.

Susan M.
2 people found this helpful

First delivery went wrong

Needed a filter jug fast because our tap water had turned cloudy and the kids weren't keen on drinking it. The first order went to the wrong address and it took nearly two weeks to get sorted, with a couple of emails before anyone replied. The replacement did arrive in the end and the jug itself is fine, but the whole thing was far more of a bother than it should have been.

Callum R.
1 person found this helpful

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About Sagan Life

Sagan Life is an online retailer of potable water, selling bottled and filtered drinking water alongside related products for home and everyday use. The company's range is built around water for drinking and cooking, with a focus on pure, mineral-balanced water sold to households who want a dependable alternative to tap water. Its products are sold through its website, where customers place orders for home delivery.

Sagan Life serves individual customers who buy water for their homes, along with offices and households looking for a regular supply. The brand presents itself as a specialist in water quality rather than a general grocer, and its online shop is the main point of contact with customers.

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Online shopping | Homeware

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