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95%Would buy again

Ordering
Service
Price
Delivery

This score is based on 19 real reviews

Reviews (19)

Signed up in minutes

Signing up was the easiest part and I was all set in a few minutes. Ordered my first thing on the Friday and it was with me by the Monday. Perfect for a first go and I'm already back for more.

Mei G.
1 person found this helpful

Needed a replacement quickly

My old one packed in suddenly so I needed a replacement quickly. The site is fine and the order went through without a problem, but the delivery was a fair bit slower than they quoted. It got here eventually and works, so I'll give it a go again.

Brian C.
1 person found this helpful

Easy to follow and good value

I've used a few similar sites and this one is the simplest I've come across for what I wanted. The thing I bought arrived a day early, and the price was a little under the others I checked. Didn't need to speak to anyone which suited me.

Samantha C.
0 people found this helpful

Good value for what you get

Honestly the best value I have found for this kind of thing in ages. I compared three other sites and this came out cheapest once the postage was added on, and the account set up took about five minutes on my laptop. Would do it again.

Gary B.
1 person found this helpful

better than the rival app

Way better than the other app I was using for this, which kept logging me out. This one is quicker to get through on my phone and the bits I need are where I expect them. Only thing is the notifications are a bit much, but I've turned them down.

Bradley S.
0 people found this helpful

Needed it for uni

I needed something for uni in a hurry and a mate recommended this place. Signing up took about five minutes and the thing I wanted showed up within the week. Could not be happier with how it went.

Hayley B.
1 person found this helpful

Needed it for a work project

I needed it for a work project that was due in a hurry. The price was reasonable but the reply to my query took two days, which was frustrating when I was up against it. Worked out fine in the end.

Harpreet B.
4 people found this helpful

sizing was a bit off

The size guide made me think the medium would fit, but it ran a touch small so I've gone up for the next one. Compared a couple of other shops first and the prices here were in line. Delivery was quick and the returns form was easy to find.

Olivia T.
1 person found this helpful

Needed it for a family do

We had a family do coming up and I needed something sorted before the weekend. The order went through fine but the confirmation email took a while to arrive and I wasn't sure it had worked. Once it did turn up everything was as described and it came on the date given.

Nigel B.
0 people found this helpful

Not quite the same as the other place

Compared to the other place I use this is a bit more limited in what you can pick, so I can't say it's the same. The service side was fine and the order turned up on time. It does what I need it to do, just not as much choice.

Daniel B.
2 people found this helpful

compared well with the usual shop

I'd been buying from the high street chain for years and this was a fair bit simpler to use on the laptop. The pages are clear and I could find what I wanted without squinting. Delivery was on time and the packaging was sensible. I'm sure I'll be ordering again.

Julie B.
2 people found this helpful

Better than the big names

I'd used one of the big names for this before and it was always a bit of a faff to get through. Here the whole thing took about ten minutes and the reminders are useful without being pushy. The support chat answered me within a couple of minutes when I had a question about my account. Happy with it and would use again.

Amira D.
1 person found this helpful

cheap for what you get

The first thing I noticed was the delivery charge was zero over the minimum spend, which saved me a few quid. Prices were lower than the other two sites I checked for the same thing. Checkout took about two minutes. Only thing I'd flag is the search is a bit fiddly, but the total was right and nothing got charged twice.

Gareth S.
2 people found this helpful

the best of the lot

This is the one I'd go for again. I looked at three other sites before settling on it, and the range was wider and the checkout was quicker. Delivery came the next morning, which none of the others could promise.

Joe T.
0 people found this helpful

Bought the basic plan

I bought the basic plan to see if it was worth the money. It's a fair price for what you get and it does what it says. The only thing that bugged me was having to re-enter my details on the second visit, but otherwise it has been good value and easy enough.

Jennifer W.
2 people found this helpful

Bought the running tights

I bought a pair of running tights from them and they fit well, the waistband sits nicely and the fabric isn't too thin. Took a day longer than the tracking said but the driver left it safe. Price was a little higher than the big sports chain, so I've knocked a star off for that.

Natalie S.
6 people found this helpful

Cheap but took ages to sort out

Bought the basic bundle to try it out and the price was the reason I went for it. The bit that let it down was the return, which needed three emails and a form before anyone sorted it. Fine in the end but a fiddly process for the money.

Emma B.
1 person found this helpful

Decent price for what it is

The price was the main thing for me, and it came in under what I'd pay elsewhere for the same kind of thing. Got it through the site in a couple of minutes, no fuss. Nothing special but it did the job and the money was well spent.

Jonathan H.
1 person found this helpful

this is the one I kept

Tried two other places first and this was the one I stuck with. The booking took two minutes and everything turned up as described, no fuss at all. Glad I didn't bother with the rest.

Adam J.
2 people found this helpful

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About Runnr

Runnr is an online retailer based in the United Kingdom that sells running shoes, apparel and accessories for runners of different levels. The range covers road running, trail and everyday training footwear, alongside technical clothing, socks and running accessories from a selection of established sports brands. The business operates through its website, where customers can browse by category, brand and use, and orders are dispatched for home delivery.

Runnr serves recreational joggers, club runners and people taking up the sport who want guidance on fit and footwear choice before they buy. Its customers can read reviews from other buyers on the website, which forms part of how the company presents its products to shoppers.

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Online shopping | Sport & outdoor

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