85%Would buy again
The first thing I noticed was the pile height on the runner, which is a proper low profile wool blend and sits flat without any curling at the edges. Most online rugs in this range are either too thin or too thick, but this one has a decent backing and the density feels right underfoot. Packaging was tidy, the rolled edges were straight and the colour matched the sample swatch they posted. Well…
Read moreI needed a cheap rug for the spare room and went with this, but it was dearer than two other sites I checked for the same size. The rug is fine quality but the delivery charge made it hard to justify. Found the same item cheaper a week later, which stung a bit.
Read moreI checked three other sites before picking this one for the living room. The others wanted more for a similar size and one had a rug that looked thin in the photos. This one had a good thick pile and the price was fair once everything was added up. Ordering was simple and the rug came well packed with no creases. Happy with the choice and I'd order again.
Read moreThe rug I bought for the lounge is lovely and the colour is just as I wanted. It took longer to arrive than the estimate suggested, nearly two weeks, and I had to ring up to check where it was. Once it turned up, the rug was in good nick and I've had no problems since. I've been a customer for years so I'll probably order again.
The rug itself is nice and the colour is what I wanted, though it took a bit longer to arrive than the site said it would. The box was a bit dented on one corner but the rug was fine. Checkout was easy and the order updates came through by email. Would still order from them.
We needed a new rug for the hall after the old one wore through, so I went back to the site I've used for years. The rug is good quality and the size was right. The delivery took a little longer than the estimate, but it arrived in one piece.
Compared with the high street shop I usually go to, this was a good deal less bother and the rug arrived looking just as the photos showed. The checkout asked for a few details I thought were a bit much, but the order confirmation came through promptly and I've no complaints about the service once it was on its way. I'd order from them again, I think.
Share your own experience to help other customers. Your review is published under your name.
Rugs Direct is an online retailer of rugs for the home, selling a range of styles including modern, traditional, shaggy and runner rugs. uk, where customers can browse by size, material, colour and room. Its customers are UK homeowners and renters who want to buy floor coverings without visiting a physical showroom.
The business delivers rugs to addresses across the United Kingdom and presents its product information with dimensions and material details on each listing. Shoppers can contact the company's customer service team with questions about sizes, materials or orders.
