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Rowley Hesselballe

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90%Would buy again

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Service
Price
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This score is based on 20 real reviews

Reviews (20)

needed a new printer ink fast

We were running low on printer ink for the school forms and the local shop had none left, so I went online. Found the exact cartridges I needed at a lower price than the high street and the delivery was next day. Only thing that put me off a bit is they wanted a phone number at checkout which seemed unnecessary, but the price made up for it.

Karen M.
1 person found this helpful

item arrived but slowly

Ordered a set of kitchen scales as a first purchase here. The item was what I wanted but it took nearly two weeks to arrive, and when I asked where it was the reply took three days. The product is fine but the wait put me off a bit.

Kwame H.
1 person found this helpful

Knows what they are doing

Been buying this sort of thing for years and this company is among the better ones I have used. The descriptions were accurate, the sizing guidance was spot on, and the item matched the photos exactly. Ordering was smooth and the packaging protected everything well. I'd happily order again.

Kevin N.
3 people found this helpful

way better than the other app

Used to use a different app for this and it kept crashing on me. This one is way smoother and the checkout doesn't make you jump through hoops. Compared to the old one it's miles better, the order came next day too.

Laura R.
0 people found this helpful

Ordered the hoodie

Got the grey hoodie and it's really comfy, fits how it should. Delivery was a bit slow, took about five days when the site said three. Still, the tracking worked fine and the hoodie itself is good. Would order again.

Jodie H.
1 person found this helpful

sorted in a few minutes

Tried to order from my phone at lunch and it actually worked first time, which never happens. Picked the bedside lamp, paid, done. Got a text when it dispatched and it landed the next morning, box was undamaged. Quick and sorted, nothing more to say really.

Sam P.
3 people found this helpful

Needed a replacement cushion

I needed a replacement cushion cover for my favourite armchair and the search helped me find the right size. The sign up asked for more details than I thought necessary, and it took a while to get through. The cover fitted, but it was dearer than I had seen elsewhere. I'm not sure I'd rush back.

Carol T.
1 person found this helpful

quick checkout but one thing

The checkout was dead quick, didn't have to make an account which was nice. Only thing was the delivery email said Tuesday and it came Thursday, not a massive deal but still. Would probably use again tbh.

Lauren L.
4 people found this helpful

Better than my usual shop

I have been used to going to the high street for this sort of thing, and ordering from here turned out to be far more convenient. The range was broader and the prices were sensible compared to what I was paying before. Everything arrived as described and well packed.

Lynne E.
3 people found this helpful

Way better than the big sites

Compared it to the other big marketplace and this was much quicker to get through. Less scrolling and no pop ups every two minutes. Turned up on time too. Yeah, will use it again.

Liam H.
1 person found this helpful

Been using them for years

I have been a customer for about eight years now and the service has stayed reliable. My latest order of garden twine and plant ties arrived on the day it said it would. Prices have crept up a little but not unreasonably. Happy to keep coming back.

Natalie D.
1 person found this helpful

Better than the other sites I tried

Compared with the two other places I looked at, this one gave me clearer delivery dates and a more sensible returns policy. The order was simple to place and the item turned up in good condition. Prices were about the same as the rest, so the service was the deciding factor for me.

Alfie S.
1 person found this helpful

Useful for bigger projects

I needed to source fixings and brackets for a shelving job across the whole flat, and I know my way around this sort of kit. The search let me compare load ratings quickly, which saved me a lot of time. Everything I ordered matched the spec and the bulk discount was worth having. Delivery came in two parts, both on time, and the packaging was sensible. Recommended for anyone doing their own DIY.

Carl A.
0 people found this helpful

Really happy with my order

I'd say this is the best online order I've made in ages, the dress fits great and the material is nice. Checkout was quick and the confirmation email was clear about returns. Delivery arrived on the promised day and it came in a proper bag. Definitely buying from here again.

Phoebe T.
0 people found this helpful

ordered trainers

Bought a pair of running trainers and they came exactly as pictured, which I was not expecting. The sizing was spot on so no need to send them back. Delivery was fast too, next day almost. Sorted.

Ben T.
3 people found this helpful

The filter options saved me

I looked at three other places before settling here, and what made the difference was being able to filter by what I actually needed. Plenty of choice without being overwhelmed. Price was in line with the others and the order arrived within the week, so no complaints from me.

Susan G.
12 people found this helpful

bought the kettle on the way to work

Ordered the kettle on my phone during the commute, which was fine, the buttons were a bit tiny but I got there. It turned up in two days wrapped properly, nothing broken. Didn't have to chase anyone for anything which is what I wanted.

Hamza W.
4 people found this helpful

first order and the delivery dates

The first thing I noticed was the estimated delivery date showing right on the product page before I'd even added it to basket. I'd never ordered from them before so that was useful. The parcel came a day later than they said, though, which was a bit annoying. Otherwise the order was straightforward.

Muhammad C.
2 people found this helpful

Very pleased indeed

I would say this is a well run website and the ordering was simple enough for me to manage without any help from my grandson. The staff who replied to my query were courteous and clear about what I needed to do. I shall certainly be returning when I next need something.

Gillian K.
0 people found this helpful

Needed a gift quickly

I'd never bought from them before and needed a birthday present in a hurry for my sister, who lives up north. Found what I wanted, paid, and got a confirmation straight away. It arrived the day before her birthday, which was a relief. Easy first experience and I'd happily go back.

Megan C.
2 people found this helpful

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About Rowley Hesselballe

Rowley Hesselballe is an online retailer based in the United Kingdom, selling a range of homewares and everyday goods through its website. The company's product selection centres on simple, well-made pieces that suit both practical and decorative needs in the home. Orders are placed and tracked online, with no need to visit a physical shop.

The company's customers are households looking for considered products for the home, though its own description of its audience is limited in public sources. Rowley Hesselballe handles its own order fulfilment and customer contact through its website and email channels, and readers wanting detail on specific services should check the site directly.

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Online shopping | Fashion

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