Rohan

The jacket fit well and looked as pictured but the main zip started catching after about three weeks of use. Contacted them and they replied within a day, though getting the return label sorted took a few emails. Price was fair for what it is.

I bought a rucksack for my first festival and it arrived before I'd even finished packing. The straps are comfy and it fits everything I needed. Really pleased, will order again.

After the knee op I needed something lighter than the old aluminium one and the adjustable carbon stick here was the right choice. I was a bit worried about the height settings but the instructions were clear and the stick feels solid. Ordered on a Monday and it came Wednesday, so no complaints there. The grip is comfortable for long walks. Customer service answered my sizing question quickly. Happy with it.

Bought my second pair of their walking boots this spring after the first pair lasted me five years of weekend hills. The new ones are a touch stiffer in the first few walks but they have softened up nicely. Delivery took three days which was fine, though the box was bigger than it needed to be. I'll keep going back to them.

I looked at about four helmets before settling on the mid range one here, mainly for the vents and the fit system. The dial adjusts smoothly and it sits well on my head without pressure points. Delivery was a day faster than they quoted, which was a nice surprise.

Compared with my usual outdoor shop this was a fair bit cheaper for a head torch, which is why I went for it. The order said dispatched after four days though, and I was checking my phone every morning. Once it turned up the light works fine and the strap is decent.

Went with them over the supermarket one for the sleeping bag. It is noticeably pricier but the zip and the stuffsack are clearly better. Turned up in four days and the order was spot on.

Those trainers are a proper bargain for the cushioning you get. The sole has held up through daily commuting and the fit is spot on. Sizing matched the chart exactly.

Needed a fleece for the allotment that wouldn't cost a fortune. Got a good one for the money, warm enough for early mornings and dries quickly. Arrived in two days with no fuss.

Most outdoor brands only go down to a medium but these come in a proper extra small. The insulation is light but really warm and the cut is flattering without being fussy. Delivery was quick and the packaging was minimal, which I appreciated.

We were going up to Scotland for my sister's eightieth and I needed something warm and sensible that would keep the rain off without looking like a hiking jacket. The site made it easy to filter by fit and I found one I was happy with. The order arrived well packed and within the week, which I thought was very good indeed. I have already recommended it to my friend Pat.

I needed a lightweight cover for the car in the drive and the one I picked fits a small hatchback well. The elastic is a bit tight to fit over the mirror on the first go. Arrived in a few days.

Honestly one of the better buys I've made for camping. The fabric feels durable, the zips run smoothly and the pack has enough organisation without being fussy. I've used it on three trips already with no issues.

Bought the waterproof overtrousers for a wet fortnight in the Lakes and sadly the seams let some damp through on the second day. The fit is good and the material feels sturdy, but I expected more from a jacket of this price. Delivery was prompt, and the returns process was straightforward when I sent them back.

Compared to the sportswear I usually get from the high street this is so much more breathable and the leggings don't go see through after washing. Ordered Tuesday, got it Thursday. Only thing is the size guide is a bit small so check it first.

Compared to the other big outdoor sites I checked this was way cheaper for the same dry bag. Ordered Tuesday, came Thursday, no fuss at all. Packaging was fine and the bag is well made.

Compared a few options and this was the middle price. The jacket is decent but the zip pull feels cheap and I had to fiddle with the hood cord. Delivery was reasonable. It does the job though.

I shortlisted three other brands before ordering the running pack from here, and the hydration bladder fitting was what made me choose it. The pack sits a bit high on my back until I tightened the chest strap properly. The price was higher than two of the others I looked at. Delivery was fine.

The seams on the waterproof trousers are double stitched and taped, which I didn't expect at this price. Fit was true to size though I'd go up half a size if you have wide calves. Took a week to arrive, a bit longer than I'd like, but the tracking was accurate throughout.

I bought the merino throw in a soft grey and it is exactly as lovely as I'd hoped. It arrived neatly folded in tissue, which I thought was a nice touch. The colour is a little deeper than the photo but I think it suits the room better. Quick delivery too.