Reptizoo

Compared a few options before going with these, and the reason I picked them is they had the most reptile carpet in stock. The carpet is decent enough. One of the pieces was slightly the wrong size so I had to measure and sort it myself. Not terrible, but I expected it to fit.

I purchased a digital thermometer with a probe for my tortoise's enclosure last month. The gauge reads accurately against my old one, which I was pleased to confirm. Dispatch was prompt and the packaging was sensible, with the batteries already fitted. I'd happily order from them again.

I bought a linear UVB tube for my bearded dragon's enclosure, the one that fits the standard fitting. The tube is marked clearly with the wattage and the date to replace it, which is handy. It arrived well protected in a tube box and nothing was broken. Delivery was quick and the product is exactly right for the job.

Ordered a set of stainless steel water bowls for the bearded dragon and the first pair that arrived were the smaller size, not what I'd picked. They sorted a swap within a couple of days though and the second lot was right. Price was fair compared with the pet shop near me, the bowls are solid and easy to clean, and the box came well padded. Only niggle was waiting a bit for the reply to my email.

Compared to the big pet chain near me this is so much easier, the heat mats are the same brand but about a third less and they give you a proper size chart. Ordered a 2 part set, both arrived in one box, no damage. Honestly the best online pet shop I've used for reptile stuff.

Compared with a couple of other UK sites, these were a bit more expensive for the same brand of reptile vitamin powder. The delivery was fine and the powder was in date. I went with them mainly because I'd already got an account here, but I did notice the price difference.

Needed a new hide for my ball python because the old one had cracked, so I ordered on a Friday evening. It said next day delivery but it actually came Monday, which was a bit annoying. Otherwise the hide is solid and the price was reasonable. Would order again but I'd check the delivery time first.

Compared with the reptile shop in town, ordering from here turned out to be much more convenient, and the range of substrates was wider than I could find locally. I did find the prices a little higher than the local shop, though the delivery was prompt and nothing arrived damaged. I would say it's a good option for specialist items.

Quick one from my phone. Got a water dish and some calcium powder, both fine. The stuff about the calcium dusting was on the product page which was handy. Checkout on mobile is a bit clunky though, the address box kept resetting. Got there in the end.

Thermostat and dimmer stock is good here and the descriptions give the wattage clearly. I've used them for my leopard gecko set up for three years and nothing has failed. Replies to questions are quick too.

Got a dome clamp lamp for my leopard gecko tank cos the old one was dying. Ordered it at like 11pm and it turned up the next day, works a treat. Real bargain, would get again x

I needed a proper UVB bulb after my old one packed up and the local shop only had the cheap ones. Found this site through a forum, read a few reviews, and went for it. Ordered on Monday, it came Wednesday, and the bulb was exactly what the listing described. The instructions on the product page were really clear about replacement timing, which helped a lot.

I have been buying from this site for about eight years now, mainly live food and bedding for my corn snakes. Still the same reliable service, the orders come on time and the prices are fair for a regular customer. Nothing has changed much, which is exactly what I like.

I bought a ceramic heat emitter for my crested gecko viv after reading up on the wattage. The fitting is a standard E27 so it's easy to match with the dimmer I already own. The emitter arrived in a sturdy box with foam, no cracks. Delivery was a touch slower than the listing suggested, about four days. The product itself is exactly what I wanted and the information about heat output on the listing was accurate.

My old basking lamp had stopped working, so I needed a replacement before the cold weather set in. The site made it simple to find the correct bulb for my bearded dragon's set up. The lamp arrived promptly and was well packed. I am very pleased with my purchase.

Worth it, the substrate for my bearded dragon is good quality and didn't smell weird when it arrived. Took a bit longer than I expected though, about five days, and I had to message them to find out where it was. They replied within a few hours which was fine. Would order again, just maybe not if I'm in a rush.

Compared to the pet shop near me, this is way cheaper for the crickets and the delivery is free over a certain amount. The box came sealed and all the crickets were alive. Would use again.

Verdict is good. I got some tongs and a feeding dish, both do the job. Delivery was quick. The only thing is the feeding tongs are a bit pricier here than on other sites I checked, but I'd rather pay a little more for stock that's actually there.

Verdict is it's a good place to buy from, the reptile food is fresh and the range is good. Ordered on my phone which was easy enough. Things came about a week after ordering because one item was on back order and they sent the rest separately, so I got two parcels. Customer service replied to my question about it within a day, which was helpful. The price was fine too, nothing to complain about, I'd definitely order again.

Verdict is that it's a good shop, though I haven't tested everything yet. I bought a hide and a bit of bedding for my leopard gecko. The hide arrived with a small scuff on one corner, which was a shame, but they sent a replacement without fuss. The delivery was fast and the tracking worked. Pricing feels about average for the area.