Reggie

The box that arrived was the right item, I'll give them that. It did take longer than I'd been told, nearly a week, and nobody got in touch to explain why.

Bought a leather wallet as my first order with them, and it's better made than I expected for the money. The stitching is neat and it arrived in a tidy box with no damage. Checkout was quick and the confirmation email came straight away, so I felt confident ordering. Would order again.

Hard to beat on price once I'd added everything up, it came in well under the big names. Checkout was a bit fiddly on my phone, the postcode field kept clearing, but it got there in the end. Solid enough for everyday use.

Looked at a few places before buying and this wasn't the cheapest, which is my main gripe. Product is fine and the site was easy to use. Would probably shop around again next time.

Honestly this is the best experience I've had ordering online for a while, and I was nervous about a first order. The items were packed carefully and there was a handy returns label in the box which I didn't need but was nice to see. The price was a bit above the big supermarket but the quality made up for it, and I'd happily order from them again.

Ordered for the first time and it was easy enough to get through the checkout. The only thing that put me off was the delivery, which took about five days when the site said two to three. Not a dealbreaker but I'd have liked a heads up.

Needed a gift for my brother's birthday on Saturday and forgot until Thursday night. Ordered on my phone during my lunch break, the app made it quick to find something and it turned up Friday morning. Saved my bacon, honestly.

Needed a replacement phone case because mine cracked on the way to work. Ordered it at night on the site and it turned up the next afternoon, which is really good for the price. The case is a bit thinner than I thought but it does the job.

The sizing chart was the bit I found most useful, it matched the actual fit pretty well. Delivery was on time and nothing was damaged, which is all I really want. The price was slightly higher than elsewhere but I didn't mind paying a bit more for the convenience.

Compared to the other site I usually use this was way quicker to check out, no faffing about with logins. Got my stuff in a couple of days and it looked just like the photos. Would use again, cheers.

I needed a new kettle before we went to stay with my daughter, as the old one had finally given up. I ordered it through the website and it arrived within the week, which I was pleased about. The return process was a little fiddly when the colour wasn't quite what I expected, but they were polite about it.

Bought the replacement charger for my old laptop, which was a fair bit cheaper than buying from the manufacturer. It fitted first time and arrived in two days with the tracking working properly. Good value for what it is.

Compared to the shop I used to buy from this is cheaper and the site is far easier to navigate than it was a few years back. I've been a customer a long time and mostly it's been reliable. The one thing I'd flag is that a return took a while to sort out last spring, with a couple of emails before anyone replied. Refund did come through in the end, so I'm still happy to order from them.

Bought the digital kitchen scales for baking and they're spot on. Ordered on the app while waiting for the kettle and they arrived two days later. Works fine, no complaints.

Compared to the other place I checked this one was way cheaper and the site was less clunky. Ordered a pair of trainers and they came in a couple of days, nothing wrong with them. Would go again, cheers.

Been buying audio gear for years and the cable I picked up here is well made, with proper strain relief at both ends. Matches the spec listed on the page and the connectors fit my interface snugly. Would order again.

Needed a birthday card and a bottle of wine delivered to my mum's and the site let me sort both in about four minutes. Card came the next morning, wine a day later, no complaints at all really.

Compared to the other three sites I looked at, this one came out cheapest once delivery was included. Ordered on a Sunday and it was with me by Tuesday, no fuss. Happy with it.

Bought a seat cushion for my desk chair after comparing a few options, and this was the one that had the best reviews. Arrived quickly and fitted my chair without any faff. Very happy with how it turned out.